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August 2023 by Yolande Nealy
I was hesitant to come to the12 mile ranch because of other negative reviews. I am so glad I took a chance! Alyssa(sp) was fabulous! She was pleasant, polite, personable and efficient. Thanks Alyssa! All of the staff the I came in contact with were courteous. They had 3 tellers working and I waited maybe 2 minutes in line. I will be back if needed.
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August 2023 by Chemise Woodford
IRENE!!!!! IRENE!!!!!! IRENE!!!!!! She gets the job done!!!!! If you are looking for a personal banker who is fair and trustworthy choose her!!!!! She will work for you & not against you!!!!! The entire staff is amazing!!!!!! I love love love this place!!!!!!
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June 2023 by Lo Will
Terrible customer service. They lied to my face when i worked in banking 7 years. I am not oblivious.
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May 2023 by thaddeus buttmunch
Safe Deposit Hassle. I tried to get into my box, and they said they need a Probate Court Order (it was in a late relative's name.) I'm almost Positive it was a joint tenant account with survivorship rights. I didn't run into Any of this with my inherited deposit box at my Other bank.
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May 2023 by Daniel Sheffer
Worse Huntington bank I’ve ever been in! Horrible service
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March 2023 by Eric Johnson
I actually see why these reviews are so low. I wish I would have viewed this site prior to me wasting my time.Last week, I was at this Huntington location (12 mile, Southfield, MI) to open a business account. During my visit, the Branch Manager was assisting someone so, I was asked to leave my contact information with the teller. I did just that. The teller guaranteed me that he would be contacting me before the end of the day.Well, today is Tuesday, February 28th and I'm still waiting. I guess it's safe to assume that I won't receive a callback. At this point I'm moving forward with another bank. I just stopped by to share this with those who might be interested in banking at this location. My words of advise is DON'T DO IT. You'll be wasting your time .
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March 2023 by Ali Haidar
This branch has the worst customer service. Anytime I’ve walked into this branch I was faced with disrespect, arguments, and an inability to help. It’s as if they exist to give their customers a hard time and find ways to prevent them from their own money. This has happened multiple times and I’m not sure why they make it so difficult to bank with them. Many other branches are better but this one needs severe improvements. Whomever manages this branch should be ashamed.
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February 2023 by Roxanne Rocha
ATM DEPOSITS ALWAYS UNAVAILABLE VERY INCONVENIENT DURING WEEKENDS & BANK HOLIDAYS .THIS HAS BEEN A RECURRING PROBLEM FOR MONTHS
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February 2023 by Farhan Najar
Irene & her co-workers are awesome!
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December 2022 by Katrina Mitchell
At the time of this review I have been sitting in the drive thru for 28 minutes.At about 15 mins a teller came to the window and said it will be a few more minutes. When I complained about how long I have been waiting she said that there were other customers that have been waiting longer than me ! And that she would be back with me as soon as she could.. Another teller came to the window about 13 minutes later to complete my transaction. No smiles, no welcome to Huntington, No apology for the wait. One of my reasons for being a Huntington customer is because of their excellent customer service. This branch is an epic failure.
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December 2022 by Rico Tufts
By far the slowest and worst branch I've ever been to. Came in for service to get a deposit receipt, waited in their long line as usual. I was basically told my issue would take too much time and wasn't important enough at the moment due to how many people were waiting and told me to come back. Completely unacceptable. It is not my fault that they do not handle their traffic properly. AVOID THIS BANK!!
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December 2022 by gerald cavanaugh
They updated their ATM machine, and now it only accepts the new, contactless debit card. Since they haven't updated everyone's cards yet, I can no longer access my money, at this branch, without human interaction. Time to find a new bank...
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December 2022 by Nash Nash
Just got a roll of quarters from here and it has someones account number on it. Thats nice to have total access to someones account. Great job Huntington!! Superb work giving out people's account numbers
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December 2022 by Linda Valentine
Service is so slow since huntington took over. Never experienced wait times like this before the takeover. I shudder when I have to use the bank for even the simplest transaction. Pathetic!!!
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December 2022 by Dominic Ciacelli
I HAVE BEEN A HUNTINGTON CUSTOMER FOR OVER 22 YEARS. THIS NEW BRANCH GETS ZERO STARS, THIS PLACE IS A JOKE. I'VE BEEN HERE TWICE, THE FIRST TIME WAS HORRIBLE AND TODAY WAS MUCH WORSE. KEEP UP THE GOOD WORK!!! NEEDLESS TO SAY, I WILL NEVER USE THIS BRANCH AGAIN, AND WILL MOST LIKELY SWITCH BANKS BECAUSE OF THIS EXPERIENCE.