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October 2023 by Toni wilde
Tuesday I was in the Southfield area and decided to try a new Jax location. I just came back from up north after labor day and my car was Covered in bugs and mud..Derrick took his time and did an excellent job removing all of the stuff from my car! He was very friendly and professional! I'll be backServices: Auto detailing
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September 2023 by Alexis Wheat
Lorenzo was MORE than helpful cleaning the interior of my Wrangler. Customer service from Jax is always top notch, but I greatly appreciated his kindness, and attention to detail.Services: Auto detailing
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July 2023 by R M.
This facility has been modernized with the best washing equipment. Most recently they have made leaving a tip for the guys easier with a credit card. I have been to lots of facilities around town and this one is easily one of the best for convenience and reliability.
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July 2023 by Marc Milia
Best Car automatic car wash around!The machine is great with luxury automobiles as wellService: Auto detailing
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June 2023 by Tim W
This place was horrible, went to get my car washed, found out after I pulled in that they don’t take cash, then the elderly attendant was rude and said “didn’t you read the sign!” I’ll go elsewhere instead of a jax sign should be out near road so people know before pulling in.
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June 2023 by ERIC CHRISTIAN
Sly A. did a grade A detail on my car He has done my car before. Ask for him when you go by Jax Carwash/Detail in Southfield on Telegraph and Twelve Mile Rd.
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May 2023 by PJ S.
It's time for Stan Lee to retire. Myself and my family have been repeat Jax customers for years, and honestly up until today I've tolerated the behavior of the Stan Lee character who sits in the attendant box next to the payment stations. Forgive me for being blunt but what does this guy even do? Every time I show up to get a wash which is once a month, the guys berates me on the topic of joining the monthly club. Most people would approach a customer and say something like the following:"Hi would you like to join our membership program?" Or"Hello, can I interest you in ...." But no. I pull in today for the once a month TWENTY DOLLAR WASH BTW, and proceed to pay. As I'm going through the touch screen advertisement, Stan Lee sticks his head out the window and yells, "whydontya join our club". Well sir as I've explained numerous times to you, I'm not interested. I told him that if I really need a wash, I take it to the $5 spot down the street. He responds with "are you serious" , "you take this car to a place like that?" , he scoffs, then goes "you've got to be kidding" in the most disrespectful tone, followed by slamming the window. I swear the guys busting their rear ends in 90 degree heat to dry off cars have more respect than this guy. I will not be returning to this location. Good luck Stan Lee. Oh and the cherry on top, the bird poop stuck to my car, post-TWENTY DOLLAR wash. Thx Jax :)
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May 2023 by Erica Walker
Went to get my 23 BMW washed on 4/20… noticed almost a week later that my passenger side and rear passenger mats were missing. Called and spoke to someone that said they’d call back with info and did not hear from them. I would assume there was a lost/found and would be an easy fix. I’m extremely upset that I’m about to have to spend $150 on new mats for my brand new truck.Service: Auto interior vacuuming
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May 2023 by David
Great car wash and service, guys did a great job with the towel dryServices: Vacuuming
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April 2023 by Rivan 313
My Mercedes emblem broke going to them. I spoke to the manager Ryan and he said they only cover cars that are up to seven years old and my car is a 2010, it was older than seven years. Although that’s the policy Ryan told me he can help me out and he gave me a free detailing on the house for the mess up. He truly took the extra mile on helping me out and I’ve never witnessed that kind of care at a business before! He really looked out and took the extra step to help out the situation! Thank you Ryan and Jax car wash!!!Service: Auto detailing
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January 2023 by ken swain
Just make sure you get what you pay for if getting anything besides the basic wash. Their automated system barely works and will automatically default to the basic wash. Happened to me the other day....get home....tires dry af.....no tire shine.
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December 2022 by Stephania Tolliver
They still offer free vacuum I've noticed that they've actually gone up on their prices twice a basic car wash is now $9. My main reason for going is because The air dried the car instead of using the rollers to dry your car at the end minimizing scratches.
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November 2022 by Jackie D.
LOVE this Jax car wash best one hands down. I wish ALL of the Jax had this staff. They are so nice friendly and will help you when need with a smile. I will drive out of my way to go here.
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October 2022 by KAnnette
Helpful employees....ok service....make sure they dry your car off good before leaving!
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October 2022 by K D.
An amazing staff that is super friendly and courteous! Very strong vacuums and incredible customer service. They even came out and gave my dog that was in the car a few treats!
