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February 2024 by Angie Evans
Both the salesman and the finance guy took as much time as we needed to explain everything and answer all our questions.
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November 2023 by Brian Quaranto
I took my 2013 Mitsubishi outlander to Waterford Mitsubishi. They charged me $200 and told me I had a bad transmission which would cost 15K. I eventually found what was causing the transmission to malfunction and called Waterford again asking for a quote on that part. They would not even give me a quote unless I brought the car to them and another $200 diagnostic fee.So then I called Glassman. NIGHT AND DAY DIFFERENCE. Asked for a quote and was promptly given a number on the labor and transfered over to parts. Again I was given a number and informed that the part is out of stock nationwide with no ETA. While this is bad news, they were courteous and honest with me and I now have the information I need to make a decision on what to do. All of this at no charge.Had I gone to Glassman first I could have avoided this entire nightmare, thanks to their excellent and Honest service. IF I had gone back to Waterford again, they would have charged me another $200 only to find out my car isn't fixable(which they probably actually knew) or tried to sell me another 15K transmission.It is rare to find honesty from a dealership, but it is possible.
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November 2023 by Daidra Griffin
Usually don’t make reviews but Glassman can kiss my a** man!!! Literally spent 4 hours today under the impression that I was approved for a vehicle. I signed an extensive amount of paperwork, paid my down payment and everything!!!! Just for the guy to tell me I wasn’t approved and I need a co-signer!!!! That doesn’t even make sense!!! Why am I coming out of pocket and signing paperwork for something that was just a maybe ? cant even go look elsewhere because now I have to wait to be refunded the down payment I paid for no reason …Literally was the biggest waste of time in my entire life. They got my hopes up? I do not recommend.
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November 2023 by Teanna W.
I had the pleasure to work with Shane and he is simply AMAZING!! he was very helpful and Honest and we all need that when purchasing a vehicle.. Thank you so much for your Service!
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September 2023 by J C
I recently had the pleasure of working with Charlie at Glassman Automotive, and I can confidently say he is the best car salesman out there. His extensive knowledge and commitment to ensuring his customers are in good hands truly set him apart. My experience purchasing a Subaru Outback from Charlie was nothing short of wonderful. I highly recommend him above all other salesmen for a seamless and enjoyable car-buying experience!Thank you, Charlie!!!!
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September 2023 by michael hatton
Charlie's the best salesman at Glassman dealership if you need a car or suv, go see Char-lee
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September 2023 by Erica Reist Bass
Charley Kashou made our car buying experience enjoyable and genuine. From the get go he was intentional about truly helping us find the right car. We never felt pressured into anything and he remained understanding of our needs. One thing we felt with him that we didn't experience anywhere else was his desire to work with us. Our entire interaction felt collaborative and hopeful.If you're having a stressful car buying experience, go to Glassman and work with Charley.
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September 2023 by Kay Slimgoody
Savon Thomas (I hope I'm remembering his name correctly) was excellent he deserve a raise. He was very friendly and attentive, he listened gave me all my options. I told him I always receive coupons after my service and he was able to apply one for me. When I reached out he came and explained why the time went over the estimated time which I really appreciated. He smiled everytime I spoke with him made me feel very welcomed he was 1000 times better than Matt. I'm just being honest.
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August 2023 by marina
Had a great experience buying a used car for the first time. Charlie Kashou took great care of me, ensuring I got the best quality car and price! He was incredibly patient and supportive during the process of finding the right car for me.
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July 2023 by Gary Glorio
Need to give a shout-out to Glassman Mitsubishi for their awesome customer service in purchasing my first car through them. The experience was first class from the first introduction I received from my salesman Johnnie Mendoza, to the delivery of the car from Sales Manager Jeff Hemming, and from Brian Denryter as well who walked me through all the bells and whistles when picking up my vehicle. This was not an easy sale due to the fact it had to go through a leasing company from out of state with many parties involved. However, Johnnie made the experience as it was a typical in state sale and was top notch. More importantly, he had a great attitude from start to finish. Would highly recommend anyone looking for a Kia, Hyundai, Subaru, Genesis or Mitsubishi to look no further than Glassman Motors. It is great to see in this day and age, employees who love what they do and make a buying experience top notch. Thank you!
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July 2023 by Walter johnson
Thank you Charley for making my daughter's first car buying experience fast and easy. Her smile hasn't left her face yet.
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July 2023 by marinalola17
Had a great experience buying a used car for the first time. Charlie Kashou took great care of me, ensuring I got the best quality car and price! He was incredibly patient and supportive during the process of finding the right car for me.
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July 2023 by Erin Domeyer
Charley made a hard process easy and made sure to find the right car for me. Brian remembered me from the morning and ensured customer service was important during the whole process with the sales team. The service team, including Cole were also very attentive. My only issue has nothing to do with Glassman but the fact that Mitsubishi never contacted me regarding my recall in 2016 whether this caused me to have to buy a new car now or this would’ve happened regardless 1 would never know now. I’m very happy with my vehicle, and have been a supporter of Mitsubishi for over 20 years.
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July 2023 by Charlotte McConnell
Jeff was awesome. I was floored when he told me that he had been a salesman for less than a year. His knowledge of the products and level of professionalism was OUTSTANDING!!! There was no pressure to purchase the car at all. He took his time to explain all the features and answered all of my questions. Two thumbs WAAAAY up.
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June 2023 by Aaron Smith
Charley K. was wonderful to purchase a vehicle from! He was patient, respectful, thoughtful, and knowledgeable about all the vehicles on the lot. Charley helped us find the exact SUV we hoped for in our price range. If we need another vehicle, it’ll definitely be through him!
