-
February 2024 by David Richardson
Went to Motor City Mini after a month or better of research. Test drove the three models we were interested in, and chose the 2020 Mini Countryman S all 4. Great vehicle and great service! Nassim and Jim were great to work with and very knowledgeable and accommodating to our questions and concerns. Would definitely deal with them again in the future!
-
February 2024 by Lynn Parsons
Motor city blend women truly are so talented. Filled with lots of love and joy !!! Good, good, good, good vibrations ! Love ?
-
February 2024 by Nicole Angel
Nothing beats purchasing a Mini Cooper.
-
February 2024 by Mary Grace
Nassim, sale's person, at this dealership is GREAT!!!! Works hard and follows-up properly to make sure you walk out the door with a Smile!! I even got a Celebration when purchasing my new car!!!!Great Experience....Thank You Motor City Mini & Thank You Nassim!!!! Recommend visiting Motor City Mini if you're looking for a New Ride!!!Mary Grace!
-
January 2024 by Alan Zenz
Big shout out to Wahid Qureshi, for delivering my new to me 2019 MINI clubman S after closing the dealership and driving over an hour big thanks very appreciated of his dedication and keeping his word that he would come through. He was very knowledgeable about all the features in the car, and was able to explain them in full detail to me. You never driven a mini make sure you go check out MotorCity MINI and talk to Wahid.
-
January 2024 by Jayden Merrill
WORST SERVICE DEPARTMENT IN THE STATE. DONT EVER TAKE YOUR CAR HERE TO GET FIXED AND DONT EVER BUY A MINI COOPER.
-
January 2024 by Rachel Broadwater
Had a great experience. My first time buying a Mini and I am so happy with my choice. I was assisted by Alex and Candice in sales, they were both so nice and knowledgeable.
-
January 2024 by George Van Atta
What an awesome place. The employees and owner are friendly and seem genuinely interested in providing the best service possible. Alex, our salesman, was incredible. He was friendly, professional, thorough, and well informed. Motor City Mini is not in our hometown but it was well worth the drive! I highly recommend!!
-
January 2024 by James Dougherty
Anthony Seman provided excellent service, and I have been delighted with the car he helped me purchase.
-
January 2024 by Jeff Kubic
Excellent experience and a great vehicle! Nassim was very helpful and friendly, and the experience was the best I’ve had at a dealership!
-
January 2024 by Sam Levine
The car is great (a new JCW Countryman) but the sales experience was less than great.I was dressed casually when I walked into the dealership, as I always like to do when I’m interested in making a big purchase. I noticed a big difference in his manner when he figured out that, yes, people in tired Carhartt t-shirts do occasionally buy premium cars new, even those who show up in their beat-up minivan. I’ve heard that others have had a similar experience at this dealership.I was continually presented fuzzy numbers during the negotiations and then, after waiting thru the “let me talk to my manager” bit, I started writing a note on his unattended desk that began with “Bye!” Then, almost magically, the salesman reappeared with a (fuzzy) sales proposal, which makes me wonder if there’s a camera aimed at the desk. He was also, err, less than truthful when he said that the engine noise wasn’t piped in from the stereo.On the positive side, the car was delivered clean and well-prepped and there was a cute ceremony when the car was presented to me.I’m hoping the service experience will be better than the purchase. If it isn’t, I’ll certainly spread the word.
-
January 2024 by JoAnne Steele
Wonderful experience purchasing my first Mini-Cooper. Nassim and Jim made it fun-both knowledgable and helpful.
-
December 2023 by Perry O.
The week of November 5th, the sensor in my car went off indicating I needed brake repair. I brought my car in to Motor City Mini (where I bought the car and where I have had all maintenance done) for service on November 13th. Chris Sadowski, my service person told me that I needed new front brakes and that I didn't yet need new rear brakes but that would be forthcoming. On November 20th the sensor light went on again indicating I needed brake repair. I called on November 21st and brought it in right then. Chris said to bring it back in the morning. I brought the car back on November 22nd (day before Thanksgiving) and got a free loaner. Having not heard anything, I called on November 29th and talked to a different service person who said they were waiting on a part from Germany. This seemed strange as I had not authorized service yet. I called on December 1st and talked to Chris who said they were still waiting for a part, a new sensor to see if that was the problem. He said it'd probably be in on the 4th or 5th. Later in the week, on the 7th or so, Chris called to say that the sensor was correct and that I needed new brakes. I authorized the repair. On December 14th, 22 days after I brought my vehicle in, the repair was accomplished and I picked up the car. A few concluding thoughts: The communication from Motor City Mini was terrible. I had to reach out to find out what was going on a week after I brought the car in (granted it was closed for one holiday in that stretch). One week after I was told (with numbers/fractions) why I didn't need all brakes repaired, the brakes needed repairing. How did Motor City Mini miss this when the car was there for the first time? Last, while I appreciate that you gave me a loaner and understand you were waiting on a part from Germany, the amount of time it took seems very unreasonable. Also, when I consider that Motor City Mini had the expense of the loaner it gave me (for three weeks!), I'm left thinking that this inefficiency adds to the overall costs of all of your repairs. I appreciate having my car back, and had been satisfied with Motor City Mini before, but this episode was truly troubling.
-
December 2023 by Quentella Byers
Nassim very attentive five star
-
December 2023 by Faith Constance
Day of purchase itself went smooth - I feel I got a good deal and the staff were friendly, and I went home with a really nice used 2021 Jeep Compass in a few hours. However, it has been 3.5 months since I purchased the car, and the Title work for my plates is not complete. I have temporary tags that are over 1 month expired, and no information has been sent to me. The paperwork was mis-processed originally, causing me to re-submit a form, and I'm not sure where it is in the process now. It's hard to get a hold of anyone at Motor City Mini to help me understand what is going on and how we can expedite a resolution. I call and/or email every few days, usually without response. Unfortunately, I would choose somewhere else next time because of the headache this post-purchase experience has been.
