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September 2023 by Jerome Scott
They took excellent care of my fur babies.
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August 2023 by Jaleasha Jones
I have been bringing Lusie here for a little while now. Usually she is very shy/anxious around other people (she was a rescue at 8months) but she loves it here and we trust them with her.
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July 2023 by Louise Monacelli
Sassy was very well taken care of. We have found our new place to go for excellent boarding!
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May 2023 by Phil Williams
A truly excellent experience! We have used the day care twice, boarded our dog once, and had her bathed as well. Great staff, a very reasonable price, and our dog loves it here!
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May 2023 by Ericka W.
Never thought we would have experience such unprofessionalism from the owner. This place used to be convenient so we used there services when we need a place for our fur baby to stay while we were vacationing for over 3 years. I have overlooked many things with this place including the weeds smell in the lobby area, and inconvenient request to pick up my fur baby early because the worker needed to leave early( multiple occasions). But being yelled at and called" You People" by the owner, I will not tolerate. I don't even like that I have to leave this review but I think people should know the type of owner that this place has and as I said I had never experienced this before so I was beyond surprised. I could go into the particulars but I will save you the time. It was all of a misunderstanding that could have been resolved professionally. Working in a service industry myself I true understand the stress that workers experience so I am very empathic. I am disappointment in the way Nick spoke to me, addressed me and my husband as we tried to calm him down. I guess some owners think they can treat there customers any way they want. Extremely disappointed.
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March 2023 by David N.
The staff treats my dogs like family! Even though I only board them a few times a year, my dogs are greeted with a big hug and smiles upon arrival. I know my dogs are getting lots of love and attention during their stay. How I know that, is when I pack a bag with food, the dogs get excited, for they know where they are going. They have gone out of their way to accommodate my pets.
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February 2023 by Joanne G.
Hi, absolutely love Orchard Lake Pet resort, . They are amazing. Amber has never looked so good. She has gotten the best haircut ever and I would highly recommend them to anybody. That wants a really good haircut.
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February 2023 by Helene G.
My mom and I have been taking our Shih Tzu's to Orchard Lake Pet Resort for quite some time. I have never seen a better haircut on my Shih Tzu. The owners are wonderful and so very nice. I've taken my dog to other groomers in the past, and I would never go anywhere else now that I go to Orchard Lake Pet Resort.
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February 2023 by Court Haupt
Both our dogs love daycare at OLPR. They come home happy, healthy, and exhausted!
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December 2022 by Tanya M.
Nathan the owner/groomer has been so attentive to our dogs both past and present. Our puppy looks forward to going to the Pet Spa, everyone is friendly and welcoming. Tanya
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October 2022 by Kate Vigna
Excellent place to get my cat’s nails trimmed. He is always so good for them and they do a great, friendly job. Highly recommend!
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October 2022 by Katja H
Brought the dogs in for daycare/grooming. Two large fluffy dogs, both came out fresh and clean and in good spirits. The staff person I interacted with was patient, welcoming, and showed interest in each of my dogs. On pickup, they both seemed very happy and at ease. No issues, injuries, or concerns from this first visit. Will definitely be returning!
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August 2022 by Zoe D.
I've taken my dog here since I got her as a puppy in 2020 and for a while I think she loved it and everything was cool. However, in like 2021/2022 they hired some rude employees (probably family members of other employees) and don't make me feel comfortable to leave my dog with them. I walked in with my dog in August 2022 and the tall AA gentleman behind the counter LITERALLY groaned like my dog was the worst dog to ever exist and said "oh my godddd not this dog again" umm??? That was very rude and unfortunately depleted any good review I had for this place. If you don't want us to come back, then we won't. Thanks for making it known, I wish you would've done that sooner. If my dog was such an issue, how come nobody ever said anything to me about it? Does he just not like dogs, is he lazy, orrr? Like is this a professional business or an after school club for random high school students that "like" dogs?
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August 2022 by Suryatej Potula
They should send more updates of the pets in form of photos and videos. Also I feel pets should have more time outside in the yard.
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May 2022 by Bill Froberg
Have been going there for years now and have never had a bad experience. Customer service is excellent, grooming is top notch for standard poodles (we have 2 that go there), pricing is par with other places, but when you add in what you’re getting (customer service and grooming)… a far better cost! Highly recommend this place!
