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February 2024 by Sabrina Johnson
Very good experience
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January 2024 by Sonya & Anthony Coleman
Purchased tableware for my mom's 70th birthday but didn't need it so I returned everything. Initially there was an issue with the return but Otis stepped in and got me together!! Great job! Really appreciate the explanation and the service!!
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January 2024 by Jeunae Norwood
The manager was absolutely the best. He made sure to ask questions about my event which made me feel special. He gave helpful suggestions on what to purchase and let me know what was available online as well. I left this location feeling like I had a personal shopper and that my event was destined for success! I will definitely be back in four months to finish my shopping for my son's graduation party in June.
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December 2023 by Marlee S.
This Party City has an extensive selection of my favorite seasonal offerings. The fabric of the Bodycon Power Ranger suit I purchased three years ago remains pristine after being worn golfing several times. Additionally, I bought a biblically accurate 5-foot-5 cut-out of renowned Christian Jesus Christ. The Party City rendition of America's favorite religious personality accurately reflected his short stature. On the least exciting federally-recognized holiday, Presidents Day, this Party City had a window display of several of my favorite Presidential items, such as Taft's double wide bathtub and a replica of the theater chair Lincon was assassinated, that is currently preserved at the Henry Ford Museum in Detroit. This display prompted me to ask the Party City sales associate where the Gender Reveal fireworks big enough to burn down a California forest were stocked. She respectfully told me I had to go to the Gary, Indiana, location to get that caliber of explosives. Instead, I purchased three flammable Helium tanks from this sales associate to detonate at my close friend's non-denominational nail tech's baby shower; she loved it.
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December 2023 by Butterfly Ice
Quick and good selection!
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November 2023 by Elizabeth Shaifer
Shopping for life-size skeletons after ? Halloween sales! Great buys in store. Loads of items to choose from. Fast check out. Helpful staff. The store is spacious and easy to navigate through isles.
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November 2023 by Lily Thompson
Otis, the store manager, was very helpful and accommodating to help solve an issue I had. I purchased a Halloween costume a few days prior to the holiday, and did not need/wear the costume so I returned it the next day (still 3 days before Halloween). When I tried to return it (unopened in the original package and with the original receipt), the sales associate told me that my only options for a refund were either a merchandise credit or to exchange it for a different costume, instead of refunding to the original form of payment.I called customer service when I left the store, and Otis stepped in and was able to help. He was very kind and treated me with respect, but also was able to assist me in a refund back to my credit card. 10/10 service.
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November 2023 by Linda M.
I went to Party City looking for a specific candy. Their website reflected that they had it in stock. When I got there, they told me they didnt have it. However, no one went in the back to check. I left very disappointed. I was not treated as a valued customer. No explanation, no let me check for.
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November 2023 by Joi Dillard
It was good and I loved the Halloween costumes and how they had it set up when you come through the doors
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October 2023 by louisa egido
Amazing customer service! My buy online pick up in store was short an item and the store manager found an incredible solution! My fave party store from here out! TY!
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October 2023 by April Rhoads
The store manager went out of his way, he was extremely friendly, a bit funny, and he seriously wanted to make sure that we were satisfied with our visit and purchase. Totally enjoyed our visit and all the Halloween animatronics!
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September 2023 by Sasha Baby
Rudest male manager I ever encountered. While picking up a Door dash he was not pleased that I was ready when order said it would be ready. He popped balloon after ballon as I waited because he was rushing and told his employees he was trying to get people out of his face. Considering I was the only customer in the store I was quite offended!!
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August 2023 by H J
The man in there has the nastiest attitude I’ve ever seen on a person and should not be employed treating other people terribly.
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June 2023 by Frederick R.
Here for balloon fill up on a Sunday before a birthday party for my wife.We provided Amazon balloons that were defective and they provided us with replacement balloons at no cost. Everyone was so nice and helpful 5 stars!!!!
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May 2023 by Lisa Lavergne
This is one exciting store to shop in. It’s got just about everything you can imagine yourself needing