PetSmart is a large pet supply and services retailer. Many customers report positive experiences with their knowledgeable, caring, and pleasant staff across various services. The doggy daycamp generates excitement for pets, while the grooming services, including nail buffing, are done by professionals who do fantastic work. The Cat Hotel service is noted for putting owners' anxieties to rest with daily updates and photos. Staff in the store are also described as polite, helpful, and efficient, offering knowledgeable suggestions for products like natural pet food. Customers appreciate the wide selection of products and mention enjoying the clearance area for markdowns. Some note that Banfield and PetSmart records do not transfer. The groomers work hard and deserve direct payment. Customers indicate they will definitely use services again and highly recommend them.
Best pet smart out there. Great prices and fantastic staff. Big quantity of pets.
January 2026
The Pets Hotel staff is the absolute best. Rekka is the best groomer there. No one else in that salon compares to her. She actually cares and does a thorough job.
January 2026
Always have a great experience here. I enrolled my husky, Kiba, for training & and it went well. The training was very informative and they gave the prescription food that he needs. Store is clean and staff is respectful and kind.
