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February 2024 by Erin Fortune
This place was absolutely disgusting. There was water damage in the ceiling, cigarette burns on counter tops and the mattresses, filthy floors/shower/surfaces, stained mattresses, smelled terrible, gross water bubbling up in the sink when you flushed the toilet, rude front desk who refused to give me a refund even though I was in the room for less than 10 minutes, so much more. If I could give 0 stars, I would. Do NOT stay here!Noteworthy details: So gross. So dirty. Very outdated and scary.
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January 2024 by Sietta Murray
My room was half cleaned, only one of the beds had a blanket, and one of the elevators was out of order. It was very low budget.
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January 2024 by Julie Thomas
Bed is clean, room is very old, worn, shabby looking, coffee machine did not work. Jetted tub did not work, tv has 5 stations to watch, person behind front desk no help.
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January 2024 by Kamyra Thomas
The Coney Island next to this hotel is great! This hotel is clean but not as good as the one in Warren. However, you do get a fridge and microwave in your room. The third floor rooms are better than the second floor rooms for some odd reason. You do have to ask for more towels and wash cloths after an extended stay. The tv is mediocre and the remote may be janky like mine was.Food & drinks: They have free breakfast and different options for food nearby.
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January 2024 by Shekita Greer
Rooms need upgrade. There was loud fighting on New Year's morning 2024.Walkability: Close to my event at the Radisson
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December 2023 by Patrick's Renovation LLC
Very bad experience to be honest, maybe because I'm Hispanic and I'm working, I can't afford to spend it, I was lucky enough to be here in a hotel like this.. as they say, what you pay for is what you get, the truth is it's better pay 30 dollars or more for better service ?
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November 2023 by Nick Mulliner
Very accommodating and friendlyRooms: Clean and spacious
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November 2023 by Chris D
My wife and I stayed to meet friends and were completely horrified with the condition of this property. The entire hotel smelled of smoke, both cigarettes and weed! The room was dirty, stains in the ceiling from past leaks, on the walls from the same leaks, in the furniture and carpet! Paint was peeling off the ceiling in the shower, along with cracks and dents in the walls. The blow dryer was in pieces and when you turned it on it screamed as the blade hit the side of the housing. This should have never been left in the room. Do not stay here!! It is not safe, clean or up to code! Plus they demand an additional deposit, minimum of $100 otherwise you are not allowed to stay. We will never be back!
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November 2023 by La Donna Welch
Stay AWAY from this location cleanliness is way below the bar! I am embarrassed to say I even stayed here! The microwave has food splattered on inside Chick-fil-A was in the microwave when I got there. There's a space heater in the room. The dispenser for juice at breakfast was filthy. They need to lock the doors on that place. Oh the towels were dirty with long black hairs, when I took them back to the front desk the woman gave towels that I checked in front of her with yet more hair and she claimed to not see them. The linen is tattered, photos.....they don't allow photos
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October 2023 by D Desiré
I reserved the king suite for the evening. The room was very spacious and set up well, however, the carpet and some of the furniture were stained and could use a good steam cleaning.
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October 2023 by Kiairra Hill
Great location and horrible service. My room wasn’t clean, bed was broken and there was a
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September 2023 by Pre Lewis
We ask for towels because room was missing wash cloths and was told they was short on towels/rags could we call back in the morning. No way to find a comfortable setting on room temp, either it was too hot or too cold. No comforters/blankets was available only sheets and duvets. Sprinkler/smoke doctor was non functional and was covered with plastic. Overall horrible experience definitely would not recommend. There was 5 rooms booked for my family we all had a bad ordeal, upto and including mold and mildew. Southfield Fire Marshall will be notified. NEVRE AGAIN you are better off sleeping in your car.
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August 2023 by Heather Bonham
Pros:Excellent location to be close enough to downtown without paying downtown prices.Friendly front desk staffClean modern lobbyCons:Rooms need to be upgraded, blanket was older than me, probably from the 80’s. Bed sounded like it was going to break. Found several remnants from previous guest, under chairs, hadn’t been cleaned in months. Rooms need a serious DEEP Cleaning. Given a room with a jacuzzi but it was not in working condition.Overall room was surfaced clean, sheets and towels clean and location was perfect.
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August 2023 by Zach Kieffer
I booked a room on the hotels web site for $117.45 when I arrived they informed me I need to pay 179.99 for the room and they will not honor the reservation price even though I showed them my confirmation, I spoke to the manager and he refused to remedy the situation he wouldnt even move off the patio from his chair to talk to me. The place looks run down in pictures too nothing like the pictures on line
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August 2023 by Doni Harper
After driving 14 hours, the first rooms air conditioner didn't work. The second room had plumbing issues. The third room still had the last guests food in the refrigerator. The hotel is very run down.
