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October 2023 by Mary Ellhof
Very friendly and helpful
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September 2023 by alex moore
I pick up Insurance cars for an account and I frequently go to this tow yard the people are currently the customer service is great I have no issues when going to pick up vehicles from this place
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July 2023 by Anon D.
After having my car towed by the rude tow truck agency, I noticed that the Traction Control and ABS lights were on. This was not an issue before the towing incident. It's certain that their rough handling during the towing process caused these warning lights to illuminate. I faced immediate repairs and expenses that weren't necessary before.I had to get my car inspected by a qualified mechanic to determine the extent of the damage caused by the towing and to address the warning lights. I'm disappointed that I have to deal with these issues because of the negligence of the tow agency. They must take responsibility for the damage they caused and ensure they handle vehicles more carefully in the future.
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July 2023 by NA_o81 66
They are so rude and horrible they damaged my car
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July 2023 by Cathie H.
My car was crashed into by a driver who was not paying attention. Quality Towing was called to collect my car and I was taken by ambulance to a local ER. While in the ER, I discovered my wallet was left in my car causing me further distress. The towing office was closed and I had to wait until the next. I was able to be discharged, so I went the next day after I had to do several other ridiculous activities, i.e. go to the police station to get the car released for the insurance company to retrieve it. Anyway I had to get my things from the car and remove the license plate. Well, I forgot to remove the plate and did not remember until the next day. Of course I would have no way to remove it and the office closed at 11:45. I called and spoke to Linda. OMG, she was the best! She said she would actually have someone remove it for me and I could pick it up next week. I was so greatful to her and the company because not only was my wallet undisturbed, I feel like during this incredibly stressful time, she/they really lightened my load. We hear many disturbing stories about tow companies, but Quality Towing and Ms. Linda have absolutely demonstrated that their name fits their services . Thanks guys for keeping my belongings safe and going above and beyond for me.
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June 2023 by Bianca P
Thank you Quality Towing staff and Dylan for helping me and getting me to safety today. Fair quote. They went above and beyond. Highly recommend this towing company!Service: Car towing
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December 2022 by Miss Kitty
Thank you for helping exploring with nug and Adam Browns adventures! Your all amazing! ?
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December 2022 by Zac Goins
Dude can’t drive cutting people off flying through traffic. WE ALL HAVE PLACES TO BE!
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December 2022 by Jaclynn Wedlow
IT'S OK FRIENDLY DIDNT CHARGE A LOT LIKE MOST OF THEM DO THEY HAVE YOUR CAR SO THEY CHARGE WHAT THEY WANT THIS ONE DIDN'T DO THAT THEY CHARGED A FAIR AMOUNT
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August 2022 by Kay
My car was impounded on 8/17/2022. I was arrested at the scene and minutes later let go , quality towing was called to come tow my vehicle ( Buick LaCrosse) when I picked my car up on 8/19/2022 all 4 windows were down it POURED RAIN on 8/18/2022. Everything in my car stinks . From the carpet to the seats. my seats are dry and crusty from the rain and then smells like mildew from drying up . I wouldn’t recommend this business as they are also scammers . It cost 95$ for them to tow it out of the yard , while they know that if I was to hire a outside tow truck they have to have a special workers comp insurance (which most don’t have) and that’s coming out of the ladies mouth who works in the main office . So they want you to pay them the 95$ extra . Doing research on this business the prior owner was sued for something and had to step down . Now someone else is owner . Not surprising . Their is no physical damage to my car so I can’t not sue . But if there was more damage then just needing a detail I would have been . Let’s talk about attitude, every single last of them had one . The guy who did the release on my car said in I quote “ it’s your responsibility to put your windows up” this is after I went back into the office to complain about my windows . But In actuality once my car was towed from the scene everything on their property is their responsibility , my key fob buttons did not work . But it’s a push to start so there is a back up manual way to start the car . They could have had the decency to take a extra second to find that and roll my windows up for me . I was being arrested so it was out of my control at the time .
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August 2022 by Jim S.
My son's car was taken there after an accident. My son and I went there to get his personal belongings from his car and this company was great! They gave us no issues and even offered a screw driver so my son could take his plate off. Total hassle free and friendly!
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May 2022 by Serge Henderson
When I went to go pick up my vehicle late winner of this year they have my truck and I have a tow package on this truck I have a total my front bumper and jammed both my door, passenger side so that lets me know my frame was bent Google pick up the vehicle they told me it was 225 on the phone extra and $60 I don't have I think it was ridiculous how you go tell somebody on the phone 225 can you tell someone 275 almost $300 poor service on there part do not use them
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May 2022 by Jenay Venise
They are horrible communication skills are very poor nasty attitude and totally unprofessional I give them a 0
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May 2022 by TYRONE JORDAN
I'm a tow truck that pick up vehicles from here and i love going here they are good to me
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April 2022 by Cameron Isenberg
Had an accident and had to have it towed per Southfield Police, the receptionist was the best and went above and beyond so we could retrieve the car