Refloor is highly praised for its exceptional customer service and professional installation. Customers appreciate the respectful and knowledgeable staff, including project coordinators who ensure a smooth process. The installation team is noted for their punctuality and hard work, efficiently replacing old flooring with beautiful new options. Many customers were impressed by the speedy completion of their projects, often done in less time than expected, and the thoughtful gesture of the sales team providing lunch during installations. Overall, Refloor stands out for its informative and courteous staff, making the flooring shopping and installation experience enjoyable for future customers.