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December 2023 by T TroomR
It’s too expensive
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December 2023 by Ed Kovalevskiy
Very bad attitude of the supervisor! he openly expresses racism towards whites!! doesn’t hide it and says it! Management needs to pay attention to this and take action!!!! His name Ty.
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April 2023 by Paul E.
Took advantage of their 40th anniversary sale and bought a 1 year membership for $10. As full disclosure, I am a big fan of Costco and have been using this chain ever since it came into the Metro Detroit area for my bulk/discount shopping needs. As a direct result of this, my two star rating is based on how this store stacks up to Costco and to be honest with you it really does not stack up very well, The store seemed disorganized and poorly laid out with aisles running both north to south and east to west where one orientation (pick one) its better suited for traffic flow. They have the bulk items that you expect with discount prices but do not have the specialty items and higher end items that Costco carries. Also the store lighting is a little on the dark side and seems a tad run down versus Costco. Lastly there was a huge disorganized queue to leave the store after checkout (early weekday afternoon ) to have your cart checked to ensure you paid for all your items. definately a HUGE negative! Overall, I will come here occasionally during the course of my new membership but when it runs out, I don't see myself renewing.
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December 2022 by Aries Turner
i loved shopping Sam’s the place to for me my favorite as always
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October 2022 by Robin Mungo
Very nice team but very busy place. I’d recommend everyone get the scan & go app when in a hurry & small orders
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May 2022 by Karry Karen
Sams club in Southfield is beyond chaotic, unorganized, depleted, understaffed long lines, and unprofessional. They outsource their delivery services to Walmarts and the deliveries are not making it's way to the customers nor back to the store. You can't call them, because Sams Club doesn't answer their phone so you're forced to go up there angry and to hear a Manager say, "everybody is starting to complain about their delivery" is beyond pathetic. You all don't care that the delivery drivers are canceling Customers orders at the end of the day, and reporting them as delivered??. they are literally stealing customers groceries!!!. Terrible customer service, terrible Management, Never going back to the one on 8 mile in Southfield ever never again in my life!
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February 2022 by Dee J.
Kudos to the Sam's associate that works in the tire department. I asked for my tire to be inspected because I thought I had a slow leak. My tire was checked, and I was informed that my rim had a buildup on it that was causing the air to leak from my tire. The rim was cleaned absolutely free!
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December 2021 by Tesha P.
Now from all the check-ins I have done, Sams will continue to have the best prices for gas, in my humble and not so humble opinion. Now the gas station section will have long lines snaking out from every which direction. You may hear horns beeping and some people jumping Infront of others just to find out its only one pump working on that side. Practice patience when you come here. This location is usually busy. I try to get in and get out quickly. The pharmacy dept is quick, friendly and efficient. Like with all the Sams Stores you will have a wide variety of good and service you can purchase. You can also get hot food to take home. Keep in mind each Sams has its own vibe. I will be back.
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September 2021 by Denise Joyner (DJ)
Love to Bulk shop
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August 2021 by Denise Joyner
Love to Bulk shop
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July 2021 by Sharon Tillman
The store was fully stocked and we went later in the evening so less people !
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June 2021 by James A.
Great customer service fast friendly everyone I've ran in to was very helpful with my shopping needs special thanks to manager mike for going the extra mile
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May 2021 by India C.
The customer service here is bad if I didn't have a membership I would go back to meijer nobody wants to help you I lost my keys the manger wouldn't make a announcement or let other employees know hey look out for her keys one of our paying members lost their keys every time I walk back to me never service desk to ask if keys had been found the rep was very rude like I was bothering her just by asking I came into the store at 6 and had to have my car towed that night at least at Meijer they have security advance enough to trace your steps here they ask do you remember where you lost them like if I remember where I lost them would I have to talk to you ? No I wouldn't like I said if I wasn't already a member I wouldn't shop here the employees don't help or care and are very rude I had to search for hours for my keys with my two sons and not once did anybody offer help smh
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May 2021 by Genevieve Parker
I have no complaints. I skip the lines and use the scanner on my app and I'm in and out, just wonderful
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April 2021 by Regina H.
I went to Sams on 8 mile Rd because it was conveniently located. I only needed three items, half and half, eggs and mini-tacos all three were out of stock. My son said maybe there had not been sufficient time to restock after Easter. I went back a week later and the items were still out of stock. Is this location being closed? I took back cans for return of deposit, the machines were closed. I was told to take them to customer service in the front of the store. The line was ridiculously long and the lines at the to pay were even longer. Needless to say I left the store. I went to Costco, opened a membership returned the cans for deposit and purchased the items, still out of stock at Sams. Sam Club you have lost a long time customer.
