Sam's Shoe Service is a shoe and leather repair store known for its amazing work and superior craftsmanship. Customers report that items like high-end shoes, red bottom stilettos, leather purses, suede heels, and boots come back looking brand new. The store handles repairs including replacing taps and heel plates, and fixing torn suede or leather. The owner and representatives are described as professional, eager to please, and good at listening and explaining the necessary work. Pricing is considered right for the quality received. While one customer noted an issue with heel plates, the store is otherwise recommended as a good store with a nice selection of men's shoes, restoring items to like-new condition.