Spa Nails is a well-established business, known for its specialty in nail polishing and top-tier customer service. The shop meticulously maintains cleanliness at each station, ensuring every pedicure chair is sanitized. Their stylist, Kevin, is praised for his attentiveness, as he ensures customers get the right color and is open to color changes. Lisa excels in brow arching. While the employees are appreciated, some customers express a preference for paper towels over toilet paper to enhance the spa experience.