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February 2024 by Danny Brown
HORRIBLE CUSTOMER SERVICE. I ordered flowers on the Thrifty Florist website for my wife for St. Valentine's Day. After selecting the flowers and entering my credit card information, I was taken to an order confirmation page. I received an email with the details of my order, payment confirmation, and an order number. By the middle of the day on St. Valentine's Day, my wife did not receive the flowers. I called Thrifty Florist and spoke with an employee about my order who told me that there was a problem with my payment method. She put me on hold and then another employee came on the phone, rudely told me that there was a problem with my payment method, and then said the only thing she could tell me was for me to go to their shop and hope some flowers were left. I asked her why they didn't contact me if there was an issue with my payment method and she rudely told me "Sir, it doesn't work that way!" I will never consider doing business with this florist again and make sure to tell my friends and family about my experience hoping they do not do business with Thrifty Florist either!
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February 2024 by Danny B.
HORRIBLE CUSTOMER SERVICE. I ordered flowers on the Thrifty Florist website for my wife for St. Valentine's Day. After selecting the flowers and entering my credit card information, I was taken to an order confirmation page. I received an email with the details of my order, payment confirmation, and an order number. By the middle of the day on St. Valentine's Day, my wife did not receive the flowers. I called Thrifty Florist and spoke with an employee about my order who told me that there was a problem with my payment method. She put me on hold and then another employee came on the phone, rudely told me that there was a problem with my payment method, and then said the only thing she could tell me was for me to go to their shop and hope some flowers were left. I asked her why they didn't contact me if there was an issue with my payment method and she rudely told me "Sir, it doesn't work that way!" I will never consider doing business with this florist again and make sure to tell my friends and family about my experience hoping they do not do business with Thrifty Florist either!
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January 2024 by Shar
Poor service do not use. I mistakenly left off part of the street name they never reached out to me for a correct address. I called and corrected the address it was still never sent out. The lady was rude and hung up the phone on me. Poor quality of service never ever will I do business with them again!!!!!!!!
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January 2024 by Carlos Colmenares
I booked online and ahead of time and They delivered something totally different of what I ordered
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December 2023 by Laura T.
I regret choosing Thrifty Florist. As you can see from the attached pics, what was advertised and what was delivered are vastly different. I understand not having the exact blooms in the photo but for the price, I expect a professional florist to match the fullness, amount of blooms, and the advertised height. That did not happen. After sending the photo of what was delivered to customer service (as I was directed to do) I was called by someone who said that this was good enough. That the photos are done in studios by professionals and we can't expect the delivered flowers to look the same. Um...that's exactly what we expect! That's why there are pictures to choose from. I feel we were ripped off given the finished result and the price totalling over $90. The person I spoke to gave no apology or offer of any discount. She kept saying they looked fine- I agreed to disagree. She also said that the arrangement I chose was FTD, not Thrifty. I have the pics of it advertised on their website and in my email order confirmation. The outer petals of the roses are already looking dry and crinkly mere hours after delivery. My sister in law is recovering from spinal surgery and now has Covid and had to miss Christmas. We're embarrassed over this this paltry-looking arrangement. I will never again use Thrifty Florist or recommend them.
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September 2023 by Andrea Macek
I ordered my flowers for my wedding from them and they turned out beautifully! They had great communication with me and were patient with all of my questions. I was able to pick up from my local location to avoid extra driving the day of the wedding. I would definitely get flowers from them again!
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September 2023 by Shannon Marzolf
I used Thrifty for my wedding last weekend and we loved how our flowers and decorations turned out! I worked with Brittany throughout the process and she was very professional, understood my vision, and stayed within budget. Highly recommend!
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September 2023 by Shannon Marzolf Bardoni
I used Thrifty for my wedding last weekend and we loved how our flowers and decorations turned out! I worked with Brittany throughout the process and she was very professional, understood my vision, and stayed within budget. Highly recommend!
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September 2023 by Jeffrey Jenkins
Beautiful flowers, friendly People
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July 2023 by Tina Holmes
David and his staff are wonderful to work with. They did a wonderful job on my daughters flowers for her wedding. I would recommend to anyone looking for beautiful, reasonably priced florals for your special occasion.
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June 2023 by Moo G.
At one of the saddest times in life, ordering flowers for the funeral of a loved one, Thrifty Flowers went above and beyond to ensure everything was perfect for us. Flowers are expensive! so when you spend $150+ on an arrangement you want it to look beautiful. Thrifty did not disappoint-the arrangements were stunning and added so much visual beauty to a stressful time. The individuals who answered the phone were helpful and kind and reassured me everything would arrive on time...They did and I am grateful. I would absolutely do business with Thrifty Florist any time. Thank you!
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May 2023 by Demita R.
I went online to order flowers, read everything before ordering. I called and spoke with someone to confirm my thoughts and expectations. I called the cemetery for all information that the florist would need prior to ordering. Florist called me less than 24 hours prior to funeral and changed me additional funds that weren't stated on website. They refused to wave the additional cost , leaving me no time or option to take my business elsewhere. I paid because I wanted flowers at the funeral. To top it off, florist is across the street from the cemetery and they said their delivery drivers don't like to go to the cemetery
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May 2023 by Neal McKay
This is not a florist it is their corporate office. It'd be nice if they'd signify that so people don't drive their and waste their time.
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April 2023 by Chevetta Henry
Ordered a sympathy plant which was to be delivered in April 13th. The funeral was on April 14th. It didn’t get delivered until April 25th. Thank goodness I had it go to her home instead of the funeral home. I called today to inquire why it took so long. The staff member indicated that she called me on April 12th to say they didn’t have the succulent or the pot for the plant. She claimed she left a message but I never received a message from them. I asked why would they only make one phone call to discuss options. I explained to her again that this was for a funeral and I definitely would have contacted them back to discuss other options. She was very defensive in stating again that she called on 4/12 and that the plant went to her home. I understood what she said however To not make additional calls after the item was paid for is unacceptable. Thankful again that I had it sent to her home instead of the funeral home.
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February 2023 by Leslie A P
Ordered online on 1/27/23 providing specific details for delivery on 1/30/23. Thrifty claims the delivery was completed; however, the arrangement has not been located even to this day. Several calls were made to the florist speaking with Mary and Janine who offered no solution. After the third call to the florist Mary finally took my number down stating she would phone back with an update. Today is 2/3/23 no return call has been received.