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September 2023 by Brittany Gayden
Please I warn all of you do not move in the pictures are false advertising please take a look at both buildings the east tower is horrible the pictures of an exercise room are false ! Everything was under “construction” but there was no construction going on I was there two and a half years and the pool was never open, they only have 1 working elevator and when goes down and the only way you can get to your apartment is going up the stairs imagine walking up to the 16th floor after you just get off work! Especially in the winter the only thing I liked about the place was the view and that is all you get there are no amenities but somehow they keep showing pictures of it , you can use the washer/drying area and there use to be so much water down there it use to flood real bad carpet soggy it look disgusting down there like a scary movie and then don’t let me start with maintenance but to be honest they do what they can. This was my first apartment and it was absolutely horrible experience! Only thing I love was that I was fortunate enough to have older neighbors so it wasn’t loud pretty quiet and the view but like I said nothing else was good ! Our water use to be turn off but nothing was change water still would still be brown one of my bathrooms the water was shut off for a year and a half . I swear if you ever seen Eddie murphy tv show The PJ’s this is exactly just like that ! And another thing I don’t like is how people who use to stay there leave a complaint and BECAUSE THEY ARE TELLING THE TRUTH ! MANAGEMENT INSTEAD OF APOLOGIZING YALL PUT THERE BUSINESS OUT ABOUT EVICTIONS OR WHAT EVER THEY HAVE GOING ON SHOULDN'T NOBODY PAY LIVING IN THOSE KIND OF CONDITIONS. Please everyone do your research before you apply I seen the videos of when they were on the news for that terrible leak and water damage years ago but I thought they change by then I was wrong ! Never really had a problem with a few ladies in the office I do wish they could have done more with my situation
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September 2023 by Onyx Onyx
Day TWO with no water... can y'all turn on the water now so I can wash my a** and cook and flush my toilet while aptment smell like a**
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July 2023 by Christian James
We were told of umpires credit was close to the requirements we would be approved we paid 75 for the application. We were not approved 1900 for a 2 bedroom apartment with no washer dryer not even hook ups.
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December 2022 by Ann
---TENANTS WHO READ THIS---PUT YOUR RENT IN ESCROW! Uninhabitable living conditions/major repairs allow you to legally put your money aside until they fix your problems (heat, water, mold, etc)! I hope this helps!!!
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November 2022 by Kali Thompson
ZERO stars. It was terrible when ressco owned it and it’s still terrible under the new management. The ladies in the leasing office are very pleasant and nice BUT the apartments are infested with ants, gnats, roaches, you name it. They constantly turn the water off at least 1 a week and say they’re doing ‘maintenance’ on it when it’s really just so that people can’t use the water they pay for so the building pays less for water. They turned our air off in the middle of the summer and basically left a note saying “we know it’s 90 degrees outside but we’re turning it off just because” now it’s cold and they’re not turning our heat on. Same thing happened last year, our heat never worked. Whatever you do DONT MOVE HERE. EVER. If I could give it zero stars I would, please spend your money somewhere else
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October 2022 by Sarah S
Since M2 took over so many changes have happened, I can't wait to see what more results they bring. I would like to thank Sky especially for fixing a issue I had and getting back to me so calmly. All the ladies in the office are amazing and I love how the new manager Tanesha is handling everything as well. The changes I have seen with the new company taking over in 3 months is way more than what has been done in years with this building. Don't hesitate to rent here things are really changing rapidly for the better... I am so happy I finally love my home they did everything I asked for.
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August 2022 by Erin Matthews
The Sapphire is under new management as of May 2022. As a resident for the past four years, I saw this as a blessing. I was badly mistaken. They came in making promises to make repairs and restore the building to it's former glory and I was excited and hopeful. Now I'm depressed and suicidal because not only are we still suffering with poor living conditions as they only took over a couple of months ago, they are now increasing the rent to market rate. This means $500 - $750 extra dollars a month for most. They did this without warning. Also, the buildings have roaches, ants, and bed bugs. RUN
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July 2022 by Diane Marie
These people of the Sapphire are living under terrible conditions, needlessly suffering with no heat, hot water or elevators.This is a disgrace and should not be allowed. Shame on the administration for not stepping in and helping.And to add insult to injury if you want to complain and request an inspection you must do so online with the Southfield City Commission and PAY $50 dollars....unbelievable!!!
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July 2022 by FriedChicken
I don't live here nor ever will. I seen this place all the time in the news. [[[ No heat in winter, no AC in summer, broken elevators, brown water.]]] Basically horrible conditions. You might as well rent an old house on the west side and save yourself some rent money if you are going to suffer
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May 2022 by Tia Harris
Came at 11:14am to get info and, nobody is here the sign says that's their supposed to be open from 10a-4p. How can you lease apartments if the Leasing Agent can't even be on time? As an individual who's in Property Management.... this is a horrible look!
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May 2022 by Idella Says
After going in to get an application a worker by the name of mrs. Reynolds was very rude and disrespectful. She told me she wasn’t doing tours because the lights are flickering on and off and she “ain’t” doing the stairs. She also says she has no idea of apartments available because of internal issues and a new team is coming in. After cutting me off and accusing me of being rude to her because she was contradictory in her responses, she proceeds to give me an application. As if I would ever want to stay at a place this ghetto , unprofessional and tasteless. Good help is hard and I mean hard to find.
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May 2022 by Tiffany Strickland
HORRIBLE HORRIBLE HORRIIIIIBLEEEEEEEEEEEEEEEEEE!!!like where do I STARTTTT!!! DO NOT I REPEAT DO NOTTTTTTTTTTTTTT GO HERE!Google made me do a star that's the ONLY REASON I put 1 up I'd put a NEGATIVE 100 STAR if I could! This place ROBBED me and my GRANDMA so bad! It allllll started in NOVEMBER 2021 UNTIL RECENTLY MARCH 2022! THEY BEEN ON ALL TYPE OF GAMESSSS FALSE ADVERTISING ROBBING HARD WORKING PPL ,SHALL I GO ON?! UNPROFESSIONAL AT ITS FINEST!I won't go TOO much into detail but yea the following ppl put they personal business over professional! Marletta fair,Sonya GHETTO,And laniece a new chick that started there,showed us a DIRTYYYYY Apartment blinds all on the floor dirty windows no carpet like the model, dirty brown water coming out the shower JUST GHETTOOOOO!!! took our money and NEVER HAD AN APARTMENT available to us like they SWORE UP AND DOWN THEY WOULD AND DID!SCAM SCAM SCAM!NO FOLLOW UP CALLS JUST STRAIGHT TOOK MONEY!!I won't say more but yea I tried to NOT believe other reviews and give them the benefit of the doubt but NO!Thennn ressco the owners NEVER responded back to me,jthurman was the lady yea THEY'RE EVEN UNPROFESSIONAL !this place needs to be SHUTDOWN!I started to go LEGAL with this I have lawyers attorneys bbb agents in my family news reporters and all but ima let go and let GOD! This place will be gone soon watch!DO NOTTTTTT WASTE YO HARD EARNED MONEY HERE EVER I PROMISEEEE YOU THIS IS A HORRIBLEEEEE PLACE BEYONDDD HORRIBLE!!I won't say anymore!
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May 2022 by Terry Rollins
No working freight elevator. There's usually one elevator working. But new residents use the passenger elevator to move in. Heat and water inconsistent again Feb- April 2022! They threaten late fees too.
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March 2022 by M J
This is the WORST apartment building run by horrible management! Please stay away from this place. In all honesty it needs to be shut down. It’s so much I want to say but if your reading this and other reviews, do not I repeat DO NOT consider moving in to the Sapphire. They are doing nothing but robbing hard working people. It’s sad even the employees they have working know this place is horrible but continue to help the Sapphire mission in providing horrible service. It’s nothing like was some odd years back. This is nothing but robbery .
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March 2022 by Makayla Boersma
The only reason I give this place 1 star is because of the size of the units are really nice, otherwise this place deserves 0 stars. Constant water and heating issues. When you report something to be fixed it usually takes 3+ months for them to even come look at it. They DO NOT care about the people that live there all they care about is being paid on time. The elevators are constantly out of order or there is only ever one working. There are constantly car breakings and they don't have any security measures in the East wing so you better hope that you are placed in the West wing. I definitely would not recommend this place to anyone with children especially with the water and heating issues, you can go a week without water or if you do its freezing cold and you could go WEEKS without heat. The issue with not having heat is was more common than legally possible. THIS PLACE NEEDS TO BE SHUT DOWN!!!!!!!!!
