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August 2023 by Sheri Carriere
I’ve seen Tri-Pups work a lot in my neighborhood and have always heard great things about them. Through word of mouth, I decided to have them install and grout my very precious Pewabic address plate on the exterior of my home (I was too nervous to do it myself!). I can’t thank them enough for their care and attention to detail. They showed up and had the job done in a timely manner. While this was a small job, I would definitely use them for bigger projects. Highly recommend!Service: Tile work installation
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August 2023 by tskeen
After my experience I feel I need to let others know of the experience we had and to be aware. This place seems to have good reviews so I don’t understand why we got treated so poorly. The lady on the phone was even nice and seemed helpful. After dealing with one nightmare contractor we needed some help getting our tiled shower floor back in order so we called for a quote. The man who came over to give us a quote had a really bad attitude. Like he just didn’t want to be there from the start - he seemed like he was in a really bad mood. Then I get a text a day or two later that it will be close to $10,000 to pull the tile out from the floor and part of the way up the wall a couple of feet. Keep in mind, this is not a huge shower and the house is newer so there wasn’t any damage or leaking water so there is no way this job should have costed this much. It was simply just pulling tile up, putting a new liner in and then putting the tile back down. It was not even the entire shower! That quote just seemed astronomical to me especially since most of the other quotes I got were half or less than the price he quoted. I got the feeling they just didn’t want the project and if that’s the case just tell me and I could have found someone else instead of quoting me a price that should be for much more work like a remodel of the bathroom. Needless to say, we found someone else who did a great job for us who was licensed as well and did the job for much closer to what we expected to pay. I wouldn’t recommend this place because of shady business practices like this. If you don’t want the job just tell someone instead of treating us poorly.
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January 2023 by Sarah M.
I hired Tri-pups to replace my basement bathroom. They gave me multiple layouts to choose from and i ultimately moved the bathroom to a completely new place. Everyone i met associated with the project were pleasant and did their job well. A ++ on communication - everyone showed up when they said they were going to or called if running late, which i really appreciated. I was very impressed with how their payment plan was structured - it made me confident that the job would get done. There were a few things i asked for a change on and they completed the change without too much fuss. Overall good experience with the company. The new bath is definitely the favorite room now; we might have to upgrade the rest of the house to match.
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September 2022 by J Milly
Tri-Pups has taken care of us over the last few years and given us a nice driveway gate so we could keep our dog safe! And they helped us with a broken dimmer switch & new lighting install in our living room.They are straight forward and to the point when it comes to the work they can do, available resources for supplies, and timing it will take to accomplish the job.I have truly enjoyed working with Debbie, Chris, and Ted they are down to Earth and easy to chat with about things I may or may not have experience with in home maintenance/updates (e.g. Electrical, Fencing/Gate).Thank you for the quick turn-around and helping us meet our needs in our little home, we couldn't have done it without ya!
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December 2021 by Jo
Tri-Pups has taken care of us over the last few years and given us a nice driveway gate so we could keep our dog safe! And they helped us with a broken dimmer switch & new lighting install in our living room.They are straight forward and to the point when it comes to the work they can do, available resources for supplies, and timing it will take to accomplish the job.I have truly enjoyed working with Debbie, Chris, and Ted they are down to Earth and easy to chat with about things I may or may not have experience with in home maintenance/updates (e.g. Electrical, Fencing/Gate).Thank you for the quick turn-around and helping us meet our needs in our little home, we couldn't have done it without ya!
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September 2021 by michelle carter
Tri-Pups shows up and provides detailed estimates. They do quality work at a reasonable price at a promised time. I’ve had them do multiple projects at my home, business and my rental house. I’ve never been happier. Take my advice and hire the right contractors the first time.Services: Remodeling
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September 2021 by Jonny V.
I hired TriPups and paid their asking price ($1040) for a tear out and reinstall. I was not happy with the way it looked and how they left it. I asked them to come back and take the sink base out - which I would pay them for, my mistake - and that I would proceed myself from there. Instead, they quoted other work and said (via email) they had no time to come back out again, suggested I hire another contractor closer to my home. I posted a Google review (and here) which apparently they take offense to, and instead of reaching out to try to make things right (or simply quote me for what I asked) they have instead opted to have a law firm send me a 'cease and desist' demand that I change my reviews/opinions, effectively challenging my freedom of speech. IF you hire them, be warned! Get ready for disappointments and unprofessionalism, and maybe a letter from a lawyer bullying you to change your opinion!
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September 2021 by Jonny Victor
One extra star since they can tear out, albeit a high cost. Cost me $1040 for tear out and install. First pic is post-tear out, rest after install. No floor fill with anything but bare wood planks. Did not make them flush with sides of cabinets to fill otherwise. Cut most of the back of sink base out on 3 sides (without consulting me) to fit old pipes (which are going to be removed/replaced) leaving space for things to fall thru/under. Their solution to fill gaps otherwise is just spray foam. Toe kick haphazardly/unevenly attached (last pic) leaving gaps. After I called countertop installer to place on hold to wait for corrections, TriPups declined to return, citing other customers who 'rightfully had more claim to time' than me. Guess they should blame themselves for overbooking. IF you want your project to look THIS good, go ahead and hire them (at your own risk). ALSO - NO MASKS, no offer or question to wear them in my unvaccinated mother's house.Services: Roadworks
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July 2021 by Michelle C.
I'm so happy to have found Tri-Pups! They provide detailed estimates and provide different options based on your budget and project. They show up on time and do high quality work at a fair price. Chris, Debbie and the crew have been a pleasure to work with during my many projects at my vet clinic and homes. This is the only company that I will ever use for any of my home or business improvements.
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July 2021 by Joshua Miller
I had several "handyman" projects that needed to be done around my house, some of which I'd been procrastinating on for years. I couldn't tackle them myself, but I had no idea who to turn to. Someone recommended Tri-Pups, and after looking them up and seeing their great reviews, I decided to take a chance. I'm glad I did!
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June 2021 by Kate Baker
Wanted to share how happy we are to have found tri pups! They are responsive, speedy, super clean and very nice to work with! It was stressful to think about having people in our house during covid, but our wall repair really couldn't wait. They wore masks, were very respectful of our space, and very nice to our pup.
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May 2021 by Mark J.
Chris, Debbie and Ted were friendly and professional and the job was done well. They also kept to the estimate they gave us. We were under a time constraint for prep for another job and they came through for us. The job was completed ahead of schedule and made it possible to visit our grandson for his birthday the following weekend. For us they, they underpromised and overdelivered. We enjoyed working with them and would hire them again.
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February 2021 by Bridget Thorn
Start to finish they were professional, communicative, timely, dependable and did an absolutely beautiful job on our commercial floor repair and replacement . Great attention to detail. I was able to run my businesses and never stress about this project from the moment they came through the doors for the estimate to completion which was right on time. The owners and whole crew were friendly, professional and wore their masks .I honestly have nothing negative in the slightest to add to this.Services: Tile replacement
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August 2020 by Adam M.
Efficient, reasonably priced, straight-forward, no-nonsense. Would use them again.
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August 2020 by K. Bures
Great job done again! Thank you Chris, Debbie and your crew. We have use your expertise on several occasions. You run a great company, it is easy to cooperate, and you always deliver as promised. We really appreciate you and highly recommend you.
