U-Haul at 8 Mile offers a wide range of moving solutions, including trucks, trailers, cargo vans, pickup trucks, and self-storage options. Customers can also find portable U-Box containers, moving help services, hitch installations, and moving supplies like boxes and propane. Online reservations make the process easier, and staff are generally helpful and professional. Most reviews highlight positive experiences with the helpful staff and the good condition of the trucks. One reviewer praised a staff member for being kind and professional, making the initial rental smooth. Another mentioned that the staff member LaShata provided excellent, helpful service, making the overall experience enjoyable. The location is convenient for local moves and close to home. However, some reviews point out issues during the drop-off process, where staff members were rude and lacked clear instructions, leading to frustration. There were also complaints about the rental process being slow due to staff training issues and miscommunications about returning the truck and charges. Despite these problems, the location was appreciated for its availability, especially when other places were closed, and for providing trucks on short notice. Overall, U-Haul at 8 Mile is a reliable option for moving needs, with friendly staff and good equipment, though improvements in communication and staff training could enhance customer experience.
I have used this location for a long time. I live closer to other locations, but I will only use this store. Ms. Anne is the face of this store. I look for her whenever I go in. All the associates are friendly and know what they're doing. I have recommended this store to several family members. The whole store needs... read full comment
July 2026
The staff as well as the Manager were very polite and extreme helpful and patient. They explained every thing in complete detail down to the penny. It was a very family type experience. I appreciate there kind and generous nature.
July 2026
Dajon was awesome! He definitely went above and beyond when helping me. I will recommend everyone rent from this specific location. Thanks Dajon & U-Haul
