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January 2024 by Latisha Taylor
Don't walk, RUN from this pharmacy! If you're expecting to pick up your medication in a timely manner forget about it! Don't even bother to call to check the status of your prescription. You will hear repeatedly "Walgreens, please hold" for over an hour before you get live assistance. The unprofessionalism and incompetence is mind blowing! Don't let the medication be anything that's pertinent for your health. You will end up hospitalized or dead by the time you receive it!!!
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December 2023 by Sydney S
I worked here since May 2023, by far the most unorganized & unprofessional setting I have ever experienced I would not trust this location to fill any of my prescriptions. The staff are not trained properly, always understaffed, the pharmacy is always a mess and carry a bunch of germs. I suffered from emotional trauma from management, being over worked, & never got my appropriate breaks. Everyone that worked in the pharmacy quit due to the RXOM EJ. I have reached out to HR multiple times with no changes. This pharmacy should be investigated immediately. 0 stars. Highly do not recommend
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November 2023 by Eboni G
The absolute worst pharmaceutical customer service I’ve experienced!!!! I will never do business with this location again!
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October 2023 by Erika Clark
This literally the worst pharmacy ever. None of the employees have any type of customer service skills and are materially dishonest. I've called several times and went into the pharmacy on 3 separate occasions trying to get a profile transferred from another pharmacy. I initially came in on 9/19 spoke with an older African American lady with glasses and gray hair. She had thee worst disposition and attitude. After giving her the information for the transfer she wrote it down and told me that I would be getting a text in a few hours. I never received one. Called 2days later and was told that the other Pharmacy did not answer but they would call again. I never received a call. I physically went to the pharmacy again on 9/23 stood in line over 10 mins and then was told that the pharmacy was closing after I and several other customers stood in line to be waited on.I was then told by the same pharmacist who took my information initially that she had no record of me coming in or my prescription. I reminded her that I indeed spoke with her and then she went to find the note that she took days prior. Again she claimed that the other pharmacy was not answering and to come back later. Everytime they've said the other pharmacy did not answer has been untrue. I've literally called the other pharmacy and they've been responsive each time with no record of Walgreens attempting to engage them. I've called Walgreens on 9/26 same story. I called on 9/28 beginning at 9am and was told to call back later. Each time I did it was the same story. I asked to speak to a manager and was hung up on and then kept being placed on hold and transferred. I spoke with Salem who was said to be the manager. She claimed she would call because the other pharmacy was not picking up. She then says that i could call the other pharmacy on three-way. I tried to but she hung up on me. At no time was i ever rude or belligerent with the staff. I know a lot of industries are short staffed and overworked which is why I remained patient with them but this pharmacy location's staff is thee most unpleasant, unprofessional, rude and nasty group of humans I've ever dealt with. You shouldn't treat customers like this. Not getting a prescription filled is a serious matter and can be potentially life threatening. This type of behavior is alarming.
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October 2023 by Anon Mouzse
The people who work here have brain damage. They will look you in the eye and tell you that you have no prescriptions and no account with them, then when you show them that your prescription is ready on the website they immediately change their mind and say “oh, yeah, here it is.” Do not ever use this pharmacy, they hire bridge trolls to work here.
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September 2023 by Docerlanda Green
Their Pharmacy has the rudest young lady. They do not go up and beyond for their clients. They don't return calls always putting you on hold without notification. Bring back the old staff or close this pharmacy. The pharmacist are great! But staff is not even sub par. I left ER called to see if prescription was ready. Was told (by the same rude lady) that I had to call ER to verify prescription numbers. What!!!! That's your job!!! I called ER anyways.. ER told me the pharmacy has to call them. I'm like OMG!!! I CANT EVEN GET MY MEDS AND IM IN SO MUCH PAIN!!! NOW THEY OUT FOR LUCH!!!¡
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September 2023 by Ki Ki
The pharmacists that works here goes above & beyond to make sure patients receives either their medication or an emergency supply if medication is closed out by YOUR doctor!! Which the pharmacy has NO control of !! They are closed 1:30 -2:00 pm for lunch (so sorry that even people at Walgreens pharmacy needs a lunch and occasionally a break ) and closes 9 on Monday - Friday & 6 pm on weekends (it doesn’t take a rocket science to read what time the pharmacy closes online ) so not their problem most of y’all can’t read READING IS FUNDAMENTAL!!! Most of these “complaints “ are childish and about things they legally cannot make happen or control ,due to insurance not covering medication, being extremely busy filling your medication or your loved ones medication ,there are over 10 million ppl in michigan and only a handful of pharmacist . YOU CAN WAIT FOR YOUR MEDICATION YA MOMMA SHOULDA TAUGHT YALL PATIENCE !!! If their not able to answer phone as much ,because it is a PHARMACY then simply idk COME IN , or if y’all don’t like the wait GO SOMEWHERE ELSE simpleton . So tired of seeing people giving these heroes a hard time ,cursing ,spitting ,yelling ,and being outright disrespectful. But if they did that to y’all then it would be a WHOLE nother problem . Learn respect first and maybe you’ll get it back .
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September 2023 by Elizabeth Mccartha
I came to pick up my script x3 btw 2pm-8:30pm and still not ready. Thought I was saving gas not driving 6miles to Meijer. Big. Big mistake. Wish I had read the reviews first.
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July 2023 by Samantha Francis
I love this Walgreens! Clean and friendly people
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June 2023 by Kevin Griffin
Ew this place should have customer service retraining or shut down. The level of customer service is deplorable.
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June 2023 by Presley L.
The store is nice and clean, the pharmacy staff is nice, understanding and helpful. The staff in the rest of the store can be rude, overlook you or pretend you're not there at all. I've been to many Walgreens, this one is the only one where I have experienced such service.
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April 2023 by Regina Brown
Was there yesterday to help my Mom get her blood pressure medicine . So I went to the counter they told me she was in the system but needed to have her medical card. Went to the car to get her card came back and they was closed for lunch. I didn't see any signs saying what time they close . Also the lady behind the counter didn't tell me. As much as I dont want to do this I have to see if I can get this medication for my Mom because she needs it. Hopefully today I have to go back to Walgreens. But I do know I will not come here filling my prescriptions or Moms . POOR SERVICE!!!! ?????????
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April 2023 by Benny
Had a package delivered from FedEx, because they are a drop point for Fedex. They temporarily closed before I could even get my package, the next day. I wasn't informed at all. I have no idea when they plan to reopen.
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April 2023 by RA Brown
Was there yesterday to help my Mom get her blood pressure medicine . So I went to the counter they told me she was in the system but needed to have her medical card. Went to the car to get her card came back and they was closed for lunch. I didn't see any signs saying what time they close . Also the lady behind the counter didn't tell me. As much as I dont want to do this I have to see if I can get this medication for my Mom because she needs it. Hopefully today I have to go back to Walgreens. But I do know I will not come here filling my prescriptions or Moms . POOR SERVICE!!!! ?????????
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March 2023 by keith Dunn
Worst Walgreens EVER!! I was on hold for 15 minutes and when someone answered she was EXTREMELY rude. @Walgreens you might want to cut your losses and just close this location for good.