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February 2024 by Karen Reinke
Do not order online at this location. Email said it would be ready in 21-26 minutes. I get there at that time and they are announcing to a room full of people the online order estimate is wrong. It’s gonna be another hour and 15 minutes. I ask if I can cancel my order, he says yes, and walks away. The email lists a number to call for problems and it goes to a full voicemail. Spend another 20 minutes just trying to get order cancelled. A guy comes out and says he will handle it, but over a week later, still no refund. I’ve called and filled out online feedback requesting a call back and still no one has called me back or processed a refund. Finally had to file a complaint with my credit card company. What a waste of my time.
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January 2024 by Tim Yarbrough
This is the slowest service that you wouldn’t even expect. Just watching the crew for an hour while waiting for food you can see how none of them know how to work as a team. It seams more like leisure time for
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January 2024 by Patrick Peoples
Great staff and clean restaurant.
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December 2023 by Darryl Carter
Order online waited the 16-20min wait before going in. When the time was up order was not ready. Store crowded with customers waiting for orders. Young lady behind counter gave me extra cups ? for drinks. Checked on order and they lost order and said they made the same order for someone else? Never again will I go to evergreen and 10 mile they are always slow even if you do online 12/21/2023
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December 2023 by Sarah Copeland
Fries tasted burnt , they need to CHANGE their GREASE!!!! Wings way to dry taste like a turkey wing.Dining area don’t have a trash can , it’s outside!! Wow… I will never go there again!! Very disappointed!!! Was sitting to Dine in but changed my mind and told them to pack it for carry out.
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December 2023 by Ca Cr (GeeMow)
Drink machine being days if not weeks since last cleaned looks
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December 2023 by Tearra
I placed an in app order. So the first time I came in here — they did mix up some of my wings for bone in instead of boneless. I called the number and they were very apologetic and Tony made up for it.They are very busy and get swamped with orders daily ESPECIALLY on weekends. Please utilize the app as much as possible to order or do DoorDash it makes things easier. Even with that said — expect a wait of some sort. The food is always seasoned and portions are generous.
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November 2023 by Latoya Bell
They messed up my order. Told me I didn’t have to bring it back and to come to the restaurant the next day to only tell me they need my food in order to replace my food. Had I known that I would’ve. I offered to bring the food back. General manager was rude and told me he isn’t replacing nothing because it wasn’t documented after I gave him the guy name and order number.
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November 2023 by Raquel Munoz
Stopped here real quick to have lunch. The employee working, Jakel (I'm sure I just butchered his name) had such great customer service. Very friendly and attentive to every person that came in and out.
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November 2023 by Damon Seay
THEE WORST staff ever. Horrible customer service and idiot staff. Recommend to go to other locations if you want your order corrct. Sincerely "Melissa order". The order you forgot half our
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October 2023 by Sydney Burrell
Night shift is the WORST. I just got home in real time to open my container to the OPPOSITE flavor I ordered! Also paid extra for all drums and guess what they gave me…all flats. The cooks at the stove and bags had a million jokes to tell me upon entering, which I did not appreciate. I only ordered one 10pc combo meal & they couldn’t even get that right. Very disappointed
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October 2023 by Edward Aube
Even though multiple people told them that the soda machine was not dispensing properly. They continued to sell people drinks.Double checked my order and found that a portion of it was not included. I received a little attitude from the team member when I brought it to her attention.
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October 2023 by Kelvin M.
If you have 45 minutes to wait on 8 wing in a not so busy restaurant, especially when the order is put in advance l, then this horrible restaurant is for you! Very indifferent employees!
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October 2023 by Spencer M.
I was nearby and wanted to try wing-stop and placed an order online. We waited outside for about 25 minutes then went in and the cashier said it would be about 10 more minutes. When we got our food it was cold and soggy, also the bag it was put in was very small so everything fell out when we tried to carry it. Service was terrible, food was cold, the place was empty and filthy. Bowls all over the place and all the friers were filthy. If you are in the area and looking for a place to eat I would not go to the wing-stop. Instead for the same price you can go to five guys right next door or take a little drive to chipotle. 23 bucks for cold soggy fries and wings. Drinks didn't even have ice in them.
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September 2023 by Asita Carpenter
Wing flavors could be better, the Cajun corn had more flavor than the actual wings themselves.,. Wait time was super long . Probably won’t be back
