Lauren is absolutely amazing at her job and is a pleasure to talk with also, as always!! However, the receptionist (cecilia) was super rude and mean, she could do better especially around customers… overall though, never had a problem at h&r block.
April 2021
Lauren was super helpful in every way and listened to my concerns about my return and made the process painless. Also super friendly where I feel like most customer service experiences lately are not.
April 2021
My tax preparation specialist is why I return every year. She is not only knowledgeable as well as helpful, but just an all around wonderful person.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee