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November 2023 by Kimberly Thompson
They always make thing right, go above and beyond for customer satisfaction. Mike Vanderhyde treats us like family and Gary helped find the perfect vehicle for our 16 year old daughter.
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November 2023 by Dakota Bliss
Great dealership to work with. Grace made the whole process very easy and understanding making sure all of our questions were answered. Found a vehicle we loved and took it home. Thanks again Sparta Chevrolet!
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October 2023 by rcci 9144873
Made an appointment for my reverse parking censors(s) retrofit and arranged for an oil change and tire rotation while there. First off wasn't completed until 5:45. There was no update communication, that they were behind. I had to call, to find that out. Secondly, after visual inspection of my truck, 2 of my alloy wheels had scuff/chatter marks on them! Completely careless. I so wanted to keep the Sparta service team as my go to for service needs but now hesitant and will likely go elsewhere.
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September 2023 by Tim Van Allsburg
My 2017 Silverado has had transmission shudder since well before the power train warranty expired. The service department would not stand behind the warranty and denied the issue was happening. Now that the truck is out of warranty I'm having to spend 5k out of pocket to rebuild the transmission.Edit: The service manager, Chris reached out after my original review to help. Long story short, GM is willing to eat some of the cost of a new transmission which will save me a couple of thousand. I wish this would have been taken care of while still under warranty when we first brought it in, but I do appreciate that Chris did everything he could to help us out now.
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September 2023 by Kim Reis
Came in about half an hour early and was told that they had a tech out sick and there could be a bit of a wait, but they actually got me in early and out the door in record time. Treated me and my dog with utmost respect. Thank you Sparta Chevrolet y'all ROCK!!!!
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August 2023 by Tim V.
My 2017 Silverado has been having transmission shudder since well before the power train warranty expired. The service department would not stand behind the warranty and denied the issue was happening. Now that the truck is out of warranty I'm having to spend 5k out of pocket to rebuild the transmission.
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August 2023 by Staci Laughlin
Gary the used car sales manager was so helpful! He made the purchase of my vehicle so smooth and put my mind at ease with all my questions. Great dealership! Everyone was so kind, and I genuinely felt like they wanted what was best for me.
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August 2023 by Rick Bond
I went into sparta Chevrolet very uneasyi never bought a nice used vehicle before. And I drove a clunker there. When I talked to Anna she was really good at making me feel comfortable and that my time mattered to her. All the other sales representatives were really nice and approachable. They answered all of my questions and I walked out with the vehicle of my dreams and confidence that I made the right choice by doing so. I would refer anyone who wants or needs a vehicle to go there. I'm very thankful there are still people who care about there customers.
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August 2023 by Brian Dines
For the third time in a row you guys put the wrong amount of oil in my car. This has caused us numerous trips to the service station and have gone days without our car. We are lucky we didn’t blow a seal! We’ve had to rearrange child drop offs, pick ups, and change our dates around to make sure you guys have the car. Also, You guys wanted us to wait a couple of months out to fix our air conditioning when it was warmer making it easier to see the leak. So we waited two months for our apt and you guys had it for two and a half days! We had an apt set for two months and you guys still had to have it that long? Not good! So between the air conditioning debacle and the constant change of oil issues we are looking at possibly using a different service center moving forward.
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July 2023 by Pat Mager
First time dealing with Sparta Chevrolet. Anna was very kind and helpful. Very nice staff. The young lady was very helpful showing us how to work all the buttons. Drove a ways but worth it. Would recommend.
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July 2023 by Sarah Drasiewski
I've been going to Sparta Chevrolet since 2012, and my most recent visit on the 13th was no different than any of my previous times. They're always willing to help, take the time to answer questions, delve into ensuring everything is taken care of, and truly wants the best for their customers. Keith and Matthew have been a pleasure to work with through leasing and now the buying of my car. Customer service is always dependable, and the team as a whole are friendly, supportive, patient, and helpful.
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July 2023 by Debra VanderLaan
5:00 on a Friday evening of a holiday weekend I pulled in to the service area after my coolant light went on. Jeff Hopkins checked the fluid levels and looked for any other issues on a car that was not purchased there. Very impressive service.
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June 2023 by Ken B
Wanted to trade my Silverado in here, bluebooks between 9k-13k. Had a comical moment occur where my trucks starter went out in the parking lot, so I had them fix it, outside of the starter, truck is in fine shape. Salesman here told me at most I'd get 5k for it (if I sold truck on the street), so he offered me 2k to "save me the headache" lmao. Took it to another dealership , got 9k for it. Stay away from this place unless you like being taken advantage of, in which case bring lots of lubeIt's a bit of a hike but I went to Al Serra in Grand Blanc for my trade in, vehicles there are actually priced appropriately, they use Kelly blue book to value your trade in. Spend the extra time going somewhere worth it.
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June 2023 by Brent Pierson
Zach did a nice job of keeping me informed of what was being done and when it would be ready to drive home. i also had some time to spend with Coach while i waited.
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April 2023 by Frank Klan
Anna was great to work with. Our deal was a little tricky but her knowledge an patience made it very easy.We drive over 6 hours yo pick up our truck. We did trade in.No surprises.Great an honest group of people there.We will be back!!!
