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November 2023 by Helen Bulthouse
I love this store. It has the best prices for everyday items. The people who work here are so friendly and helpful. Out of all the Dollar GENERAL'S, this is one of my favorites. I always go in the afternoon because of one person who is so friendly and amazing!!! HE IS THE BEST!! He can make any bad day turn into the best day ever!!
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July 2023 by R. King
The Dollar General we visited away from home did not have our usual very friendly staff. Most seemed like they didn't want to be there, especially the cashier, who was decidedly unfriendly. It makes a huge difference. I know Dollar General demands a lot from its employees and I'm almost certain the pay and benefits are not adequate compensation for how hard they work. Even so, attitude matters.
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July 2023 by scott besemer
It's just what you expect from a place like
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April 2023 by Brian Roe
Cashier was disrespectful and rude!
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January 2023 by Brad Frost
The people are great! So much nicer than the Grand Haven store employees are.
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October 2022 by Celeste Wigren
To start the store was a mess! Boxes everywhere you could hardly walk through the isles! After finding my items (surprisingly)I went to cash out, only one self serve register was being used, customer was having trouble, and an employee kept going in and out of door for employees. As I wait, probably 4 minutes at this time, the lady at the register finally says can anyone help me? I asked someone stocking they said they didn't work there. The woman finally comes out smacking her lips from eating something walks over to help, didn't say a word....I thought how rude! After waiting to cash out, with no recognition I set down my items and left. I will never return and will steer others to other branches or stores.
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June 2022 by Ian Dean
1. The store was stocked very full, but there were absolutely no labels to help find anything.2. The general manager of the store was bragging about how she had banned a lady from the store. She then proceeded to say "If she tries to come in, I'll drag her out by the hair." She was doing it in front of customers, and it kept her from taking care of multiple customers because she just kept her casual conversation going.Very very poor management.Stay classy West Michigan
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August 2021 by Courtney Beluzar
Amber the “Manager” treated me with complete disrespect and refused to give me her name, I was able to get it from another store. I will NEVER step foot in this store again. Completely recommend the Dollar General on Pontaluna they know how to treat you like a human and act like they were raised with respect.
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May 2021 by Joe K.
I appreciate Dollar General. They might not have a great selection, but they're less expensive than Orchard Market who charge top dollar plus for everything. I also appreciate the friendliness of the staff!
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April 2021 by andrea jones
Its a clean and usually very stocked store. The service is good and the employees are helpful. That being said, when paying for your items, if you use anything other than cash, I strongly suggest that you keep an eye on your account for the same charge multiple times. It has happened to me twice. Usually, corporate and/or your bank can resolve the situation fairly quickly though!!
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April 2021 by Scott Tardy
The staff is always helpful and friendly. The new set up of the store is really nice along with the selection of food items. Now that we are back on daylight savings time it seems to me that the hours would or should be back to open later than 8:00 p.m. I can not tell you how many times I have needed to stop there for items on my way home from construction that I have to drive back to another store in Grand Haven like Meijer or Walmart, because I refuse to go to Orchard Market. I live 2 blocks from your Spring Lake Store, so it is very convenient to shop there. The middle isle boxes that are strategically placed on an angle are a bit annoying as well. My wife have been village residents for 14 years we love shopping at this location, so thank you for taking the time to read this and hopefully you will soon get back to hours that are what they use to be.
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March 2021 by Robin Jones
They are so helpful and curtious.
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March 2021 by Mark Robinson
Typical dollar general, but this is a nice clean store with friendly staff
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February 2021 by AMBER PIERCE
The spring lake location is clean organized and friendly customer service..other locations should take their example
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February 2021 by Cathy Bradfield
Loving DG new layout, and the staff seems so eager about the business they're getting. I bought a couple share in DG I was so impressed :)
