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November 2023 by Rachel Timmer
Justin was AMAZING! 10/10 recommend. Super friendly, very helpful. Traded in an old jeep for a 2017 Ford Focus with less than 100k miles for a great prices. Very fast and easy to understand.
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November 2023 by Amy Bonjour
Scott was wonderful! He helped me out! He made sure that we would be comfortable in our new to us vehicle. Also, made sure the breaks were working properly. If I could give him 10 stars I would!
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November 2023 by Paige Sian
I have just purchased a 2013 Lincoln MKX yesterday from lakeside automotive group! I got a great deal and was helped by an honest, easy to talk to salesman Caleb! I would recommend Caleb and Lakeside Automotive Group to anyone looking for a new vehicle.
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November 2023 by Alisha Mathews
Great experience getting me my new vehicle. Jim did a wonderful job finding and getting me a great reliable vehicle. Very friendly and respectful! Would for sure recommend stopping in to see Jim Boyer at lakeside automotive for your new car!!!
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November 2023 by Jennifer VanVoorst
I'd rather give half a star!Lakeside Automotive are trying to renig on a sale! My son is buying a vehicle from them and got a good deal. He signed the contract Oct. 21, 2023, and still does NOT have possession of the vehicle. And now, the sales staff won't talk to him because they are focusing on sales! Not service!Complaints with BBB!They have to be threatened with lawsuits to get them to honor their warranties and sales!So much for building relationships that keep customers coming back. My husband and I are in the market for a vehicle. It won't be with Lakeside Auto!I will be sure to let friends and family know too!
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November 2023 by Chelsey Shreef
Outstanding service by Caleb. We told Caleb what we were looking for and he found us the perfect truck! Caleb was super helpful, friendly and professional! He was also super conscientious to get us out the door to watch our Rugby World Cup final (which we won!). Thank you Caleb!
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October 2023 by John N
We went looking for a truck we saw online it was nice and good deal. We spoke with Justin he helped us get the truck we wanted the same truck we knew we wanted when we got there. In the dealing making process I wanted new tires installed as part of the deal . They originally said "No " then came back with payments about $40 higher then before if I wanted the Brand new tires. I Accepted because the tires on the vehicle were pretty shot so I figured I'll pay the extra it was worth it to me. Took the truck home and they were going to schedule tires. 2nd day of owning it the steering went out . They did cover that repair very nice of them. They had the truck for 2 days to fix it . In the mean time they put "like new tires" quoted from Ryan the service manager. So I contacted Justin to see what's I got "used tires" he couldn't figure out why so he had me call Ryan the service manager. Ryan said they were "like new take offs that they sell as new tires " but he was unable to to explain to me why they sell "like new "tires as "NEW". He said he gave me a better deal by giving me the better brand of USED tires. He was very argumentative and kept cutting me off. I've placed several calls and voicemail and everybody just keeps offering a call back from someone else or the person I need to speak either does not answer or does not call me back. They DID NOT give me free tires I paid extra for brand new tires and never received them
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September 2023 by Wendy Adamski
What a fantastic experience working with Todd and Lakeside Automotive Group! In less than two weeks, Todd not only found the perfect F150 Lariat that I was seeking, he also got me out the door at a really great price! The entire process from beginning to end was smooth and professional. I live 90 miles away and Todd went out of his way to minimize my time and trips, making the process incredibly efficient. If you're looking for a new ride you should definitely give Lakeside a call!
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September 2023 by Jacob Blais
The representative who helped me out, Caleb - super friendly and helpful, answered all my questions thoroughly and concisely and even helped me set up insurance on my car right at the dealership. Good communication and a great experience all around, plus using this place comes with so many advantages like their auto repair service located right next door.Overall, very happy with my purchase.
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September 2023 by Steve And Tracey M.
Lakeside Automotive Group LLC. July my mom got a car from here it's 2 months later and my mom and my brother still have not received their referral checks yet it took them forever to get a 2nd key made and it is a 50/50 shot wether the key works or not
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September 2023 by Amy Lynn
My speedometer was broken before I bought. They fixed. Great! Then My ignition starter fell into dash after this, like 3 days after fix and the managers response was how do I know you did not break it and we have to charge diagnostic for this and I'm a couple weeks out. HE was speaking over me and even raised his voice. To Not even care my IGNITION starter is in dash. I'm using pencil to start my car. This is when my mouth dropped. I work for a pretty big intinty and I will be sharing here and BBB which is already submitted, plus more. This is what is wrong with people working for the dollar and not actually customer satisfaction. Very very disappointed.
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August 2023 by Leal A
Just bought my new (to me) car from here and I am grateful to Scott and his entire team for the detail, care and follow through on my purchase. Not one person passed the buck! When Scott wasn’t available his associate(s) was willing to assist and I couldn’t be more pleased. I recommend Scott Miller and his team for your next purchase.
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August 2023 by CHALITO HARWOOD
Just would love to say that Justin Adams was a great sales person to talk to. I bought quite a few vehicles from all over ranging from Florida and Michigan. Justin was upfront and honest and answered every question. Will definitely be coming back for another vehicle especially if Justin is still there
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August 2023 by Bryce Dimares
Caleb moon was such an amazing salesman. He helped so much and worked with me for weeks to help me find the perfect vehicle. He did not stop doing whatever needed to be done until i was satisfied. He continues to check up on me and the vehicle u til this very day. He has brought me and my family so much joy, we could not have asked for a better experience. Kudos to you caleb moon.
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August 2023 by Keith Y.
Sold me a car that the AC was broken, and would not get me in to have it fixed. In so they refused to make good.
