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October 2023 by Victoria Billings
?WARNING DO NOT RENT FROM THIS COMPANY. THIER UNITS ARE INFESTED WITH ROACHES AND MANAGEMENT WONT DO ANYTHING ABOUT IT. IVE LOST THOUSANDS OF DOLLARS WORTH OF STUFF AND ALL THEY COULD OFFER ME WAS TO WAIVE MY FEES FOR THE MONTH. ALL MY BELONGS HAVE ROACHES CRAWLING THROUGH IT AND I HAVE TO THROW EVERYTHING OUT SMH IM LIVID. I JUST MOVED INTO A BRAND NEW HOUSE AND NOW I HAVE TO REPLACE EVERYTHING I ALREADY HAD SMH ??♀️ I STORED MY BELONGINGS HERE THINKING IT WOULD BE A SAFE CLEAN ENVIRONMENT -(Airline Rd Location)
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April 2023 by Juanita “yobro27” Schumann
I have a unit here and to get going and get started was super easy, fast, seamless and no issues. With that being said, months later now, I have issues every single month when it comes to paying my bill because there is no payment option on the website and the links they send me never work and always give me some kind of error. This is extremely frustrating for someone who pays everything online. I have not said much but I have mentioned it every single month when I call and nothing ever seems to be done about it because the next month it’s the same headache again. Giving it another month or 2 but if it doesn’t change, it will cost them a customer. I need to be able to pay online with no issues.
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October 2022 by David Aker
Excellent and efficient service and support. Both units we rented were clean and ready for use. We give our highest recommendation!
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October 2022 by Isidore Jackson
Fast and efficient. The associate I spoke to was very pleasant and professional.
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September 2022 by Maria Gaudino
The Storage Group made the process for getting the right size storage unit to fit my needs incredibly quick, easy and seamless. I was able to do everything online and get access to my unit the next day! Only downside I’ve noticed so far is the presence of ants near the entrance of my unit (which sometimes creep inside). Would definitely recommend some sort of insect control…
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June 2022 by M G
The Storage Group made the process for getting the right size storage unit to fit my needs incredibly quick, easy and seamless. I was able to do everything online and get access to my unit the next day! Only downside I’ve noticed so far is the presence of ants near the entrance of my unit (which sometimes creep inside). Would definitely recommend some sort of insect control…
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June 2022 by Jonathan Keur
Facility was clean and have easy access or a question message and they get back to me right away first thing the next day so overall I have a good customer service and Nice facility
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June 2022 by David Nestell
Easy sign up process. Reasonable price. Clean facility.
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December 2021 by Athena Cheatum
"AWESOME" CUSTOMER SERVICE! I HAD RESERVED A UNIT AT THE WRONG LOCATION. AND I WAS HAVING SOME TROUBLE PAYING FOR MY UNIT THE DAY I RESERVED IT. TALKED WITH A CUSTOMER SERVICE REPRESENTATIVE. HE SAID TO CALL IN THE MORNING AND I MUST SAY, I WAS MORE THAN GLAD I STILL COULD GET A UNIT. I GIVE THE STORAGE GROUP A ""10""# SATISFACTION IS WHAT THE STORAGE GROUP IS ALL ABOUT ??
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September 2021 by Autumn Kumzi
Clean facility. Easy to find your unit. Reasonable prices for the size of the units. 24 hour access which is nice nice you realize you packed something you shouldn't have.
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September 2021 by Brandon Johnston
Very nice people, spacious storage units.
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June 2021 by Jon Davis
Easy online registration and auto pay set up. Storage unit was clean and locked gate for security to get in facility.
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June 2021 by Rickisha Harton
I love the fast online process very clean also plenty of space for my belongings. I only gave three stars unfortunately because the second night from me moving into the storage unit someone broke one of my locks and was trying to cut off the other lock that was on my storage door. I was not to pleased about that at all other than that nice storage unit!
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April 2021 by Edward Watkins
Great storage! I signed up on line for a unit in within a couple hours I received my passcode and was using my storage unit! Secure gate. Very clean. Easy to lease. I love this place. Highly recommend.
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November 2020 by Tom Hagan
Great people to work with and easy process. If you have any issues at all, the folks at Super Storage Group get right on it and make sure all your needs are handled. Any time I have storage needs, I reach out to Chad and Heather and my needs are met immediately. This is simply a top notch company to work with always!
