-
January 2024 by Brendan
Bill was super helpful and friendly while helping me pick out my new car. He made it a super smooth process and had no trouble at all!
-
January 2024 by Grace Marie
I had a great experience buying my first car at Battle Creek Honda. I was very wary going into the process, but my salesman Chad was excellent in showing me options in my budget and being very upfront and honest. It was more like buying a car from a friend than a dealership. Bill was terrific helping with financing and insurance and now I have a great new to me used Honda!
-
November 2023 by Nick Porter
Chad was very understanding and worked as hard as he could to get us in our new car. He was completely swamped and we were limited on time. Couldn't recommend Chad enough. Wonderful experience.
-
October 2023 by B Snape
Brought my van in for missfiring issues that they are helping me through. Tim in the service department was the absolute best! He worked with me and actually listened to me unlike other Honda locations we have used. We will come back for sure.
-
October 2023 by Joe Cam
Super high prices even in this Era of inflation.Got the typical used car treatment when we stopped in to look at vehicles.I'd recommend to BC Honda to try and get away from the clichéd sales tactics. It's wearisome.All that said, they're a ton better than the other car dealers right down the rd. I felt like I had to wash my hands after stopping down the rd.
-
September 2023 by Debi Kilmartin
Went in for service on my pilot for a recall. I had been told when I made the appointment it would be one hour. When I checked in they said an hour and a half. I finally left after 3 1/2 hours. When I went to leave the first time, I turned my truck on and there were indicator lights on that had not been on to begin with. Service department told me they had no idea why they would be on. As I explained to them well they weren't on when I came in.?? So they took it back again and 35 minutes later they told me well, we don't understand but we reset it. What the heck?? Also had to get a new key fob and was charged 2 1/2 times more than what I was quoted when I made the appointment. I had to end up canceling another appointment because I was there so long. The service manager did admit that they were short staffed, but did not indicate that to me or the other lady who was sitting there waiting for a couple of hours also. Not going back there… Ever
-
August 2023 by Douglas Carr
I had my first experience with BC Honda service yesterday. They were prompt, courteous, thorough, and took the time to explain what they did. I am very pleased with the service department.
-
July 2023 by Harris William
I would highly recommend Battle Creek Honda to my friends and family. Artia the sales consultant was fantastic. I went with a used car in mind and she was very helpful in answering all the questions. In addition, as I was returning from many years of working abroad she even went out of her way to help me get insurance for the car and even talk to the representative from the insurance agency over the phone. Finally, Bill the manager was great at getting all the paperwork ready to get the car registered and to transfer the title. I visited 2 other used car dealers and they were sketchy. I found Artia and Bill to be very professional and kind. I would strongly recommend Battle Creek Honda to anyone in the Battle Creek / Kalamazoo area looking for a car.
-
June 2023 by Amanda Prevatte
Would not recommend buying a car here!!! After probably one of the scariest days in my life, my car was totaled, my husband and I were forced to purchase a used vehicle. We chose Honda Battle Creek and my husband was actually very happy with the service he received on purchase day. Car drove great no expectations that it would have problems in the very near future. Then two weeks after purchase the transmission goes out with no warning. So we take it to the dealership to see if they would help us out because it’s just not right for that to happen two weeks after purchase. They said that want to “make it right.” So they proceed to pull a transmission out of a used vehicle and put it in. We were not initially very happy about this but we didn’t have much choice. It did not work right away so we asked them to give us a price on putting a rebuilt transmission in the car. They gave us the quote and when my husband went in to tell them to go ahead with the rebuilt transmission the used one apparently was working so they said they will not put the rebuilt transmission in. We took the car home and a day later it was leaking transmission fluid. We scrambled to get it into a place asap and once they looked it all over they informed us that the transmission that Honda put in had water in it, they over filled the transmission fluid, and just was not put together right. Further more this place as quoted us a couple hundred dollars less to put a brand new transmission in. So yeah wouldn’t recommend buying a car or getting work done here at all.
-
June 2023 by Shanel Thompson
I don't write many reviews, but I had to leave one for these gentleman. Kevin, Chad, and Bill, I truly appreciate your help, navigation, and thoughtfulness while helping me find a car. The process was so quick and easy, not to mention they dealt with me being a tad scatterbrained. I love my 2020 Honda Civic LX and I would always recommend you to anyone looking for purchase a vehicle.
-
June 2023 by Andrew Prevatte
This place is an atrocious. If you enjoy being misled by Mr. Haney and want to see The Andy Griffith Show - Season 3 Episode 27: Barney's First Car on repeat this is the place for you. I purchased a used vehicle from them and in two weeks the transmission failed. They even make the claim that its all capitalism and thats what they are all about. I made a horrible mistake, do not do business with this facade of a ”dealership”.
-
May 2023 by Dez
Second time back here and we went with Kevin again since he was so great last time. Not at all pushy and very knowledgeable and patient. We were glad Bill was still there in financing too as he is also very patient. Overall weve had just great service here with everyone, and drove further than we had to to come back here again.
-
May 2023 by paty arciga
My son and I received the best customer service. We were treated with respect and kindness. Chad, Bill and the staff are professional. They demonstrate they care and really listen to you. BC Honda genuinely cares about their customers. Thank you Battlecreek Honda.
-
April 2023 by Kim Brixton
I was without a vehicle for an extended period of time and was so thankful for Battle Creek Honda to come to my rescue with theirrental car services. In addition to saving me a great deal of money with their rates, Liz Merkle is an optimal professional when it comes to customer service. She took care of my transportation needs promptly and always brightened my day with her cheerful personality. I would give 6 or more stars if I could! I highly recommend Battle Creek Honda! Thank you so much LIZ!
-
January 2023 by NIC SYBESMA
Skip the high price car rental places. THIS is the place to rent a car! Liz is the best! Check it out...