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November 2023 by Shelley Shay
Tim, in the parts/service department was so helpful. I had issues with the key to my lock lug nuts. He was very friendly on the phone. Then when I arrived at the dealership he went above and beyond to solve the problem. I cannot give enough stars!!! THANK YOU TIM!!!!
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October 2023 by Yasmine N.
I do not recommend one bit, what previous comments are saying are true ! I thought maybe they just had a bad experience, no let me tell you they are shady from the moment you go in and give false information and get very defensive when you put them on the spot highly recommend to stay away I only went to see for myself if the comments were true or not and they are ! I drove 2 hours for nothing absolutely nothing was given false information on the phone and their titles are all listen as lemon title .
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October 2023 by njlauer2007
Just purchased our first Jeep a little over 3 months ago. Had a couple of things that needed some work. We were a couple of weeks shy of having the work covered under the warranty. Henkel honored it anyway and took great care of us. Great customer service!
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October 2023 by craig jones
should’ve asked their prices first — fairly ridiculous. two stars for not taking *too* long (90 minutes?) to change the oil. had a great buying experience of 2019 ram 2500 so thought i’d give the service dept a try. truck was returned dirty.
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September 2023 by Sim Wilson Jr
I love my new 2024 Jeep Wrangler Sport S. This is my first Jeep, and I love it. Nate guided me through the whole process. He showed me all of the amazing features like how to engage the 4 wheel drive system and remove the roof panels. Henkel is an excellent dealership. Everyone was friendly. I'm excited for winter and what my Jeep can really do! Thank you, Nate! You're awesome bro!
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September 2023 by Joni Hiler
The staff at Henkel were very professional, knowledgeable, friendly and helpful when it came to the purchase of my new Jeep. I am so happy I found this dealership and will 100% not only go there again in the future if/when I need to purchase another vehicle but will also recommend to my friends & family.
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September 2023 by Judy Rohr
Very professional and kept us informed about what they found, the estimate for completing the job and when the part to be ordered would be in. Answered all our questions. The crew is very thorough and top-notch. We have much faith in the service the crew provides. Thank you Henkel Maintenance!
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August 2023 by Karen Kramer
I had such a wonderful experience dealing with this dealership. Everybody was cordial and very accommodating! They made it so very easy for me to get the vehicle of my choice, checked out by the inspecting agent of my choice, come in from out of state, make my purchase, and be on my way in a timely manner with excellent customer service! I also felt like I got a great deal on my vehicle. I highly recommend them.
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August 2023 by Kendra VanSetten
My previous Jeep was totaled and I was being very particular on what I was looking for because I know how good my first one was. Doug was beyond helpful and answered any questions I had before I even had to ask them. Couldn’t recommend Henkel enough! Definitely worth the drive from GR
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August 2023 by Matt Miller
What an advantage when you have people you can trust to do good work and treat you fairly. Honest & dependable, that's what Henkel is to us! They have taken great care of our vehicles for several years. When I hear friends talk about their car troubles, I always recommend the service department at Henkel with confidence.
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August 2023 by Sandra Chombela
I appreciate all the help rendered at a time i really needed a bigger car.The patience and politeness was amazing. Plus he had all the paper work ready for me, and the full tank of gas, good Lord was that a life saver. I will definitely be back and this is my 2nd time buying a car from Henckle. The trade in value was amazing and my financing was transparent.
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August 2023 by Brad Asselin
Great service!! Dropped my car off and left it with them without an appointment and they were able to work it in the next day. Was faster and cheaper than I expected. I would highly recommend Henkel service.
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July 2023 by Kendall Whitelow
Honestly, this dealership is one of the best one's out there in this region of the state. I purchased my Chevy Silverado 2019 RST through Henkel on 6/19. Gale the sales associate helped me through the entire process from the moment I arrived. I recommend him for new car buyers or long-time car buyers. He never pressured me into this truck and answered every question that I had. I know this dealership sells Jeeps, Rams, Chryslers, and Dodges but I wasn't there for that manufacturer. They just happened to have the truck I wanted that was GM. Sean the finance associate was very friendly and not pushy about getting different packages such as the extended warranty and tire/wheel packages. He explained everything on the terms and conditions of what is covered and what is not. Every question I asked he answered with a truthful response since I wanted to know everything down to the bone about both these packages and what was covered. He put the icing on the cake for me just with his personality, assertiveness, relatable, caringness, etc, and guessed my nickname on the first try. Not kidding. Overall, my first time buying a truck was phenomenal in every way and couldn't have been any better. I was treated with the utmost respect, honesty, and given priority when I purchased this truck. Gale and Sean were straightforward and had no curve balls in the final price of the truck. I couldn't be happier about having this truck a month later.If anybody sees this review or stumbles across this, just know this dealership is honest and respectable.5/5 rating
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July 2023 by Ann Humphries
I had an oil change on July 11th. The service manager was very wecoming and helpful. Very fast and courteous service! In and out very quickly!
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July 2023 by Susan Male-Murray
THIS IS A GREAT SHOP! THEY PUT YOU AT EASE, MAKE SURE YOU'RE COMFORTABLE. EXPLAIN IN A WAY FOR YOU TO UNDERSTAND IF WORK NEEDS TO BE DONE. THEY TREAT YOU LIKE FAMILY. I OFTEN HEAR OTHERS IN THE WAITING ROOM SAYING THEY COME HERE BECAUSE THEY WERE DISSATISFIED AT OTHER LOCATIONS!
