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December 2022 by Tim Born
Great Customer Service at all of the branches. Most recently I ran in to a situation where I needed assistance with cancelling my debit card and getting a new one. I thought it was going to be a long dragged out process. However, Kayla J at the Battle Creek branch made it so simple and easy to accomplish. She is definitely worthy of any Customer Service Awards that Kalsee hands out to their employees. Thank you Kalsee & Kayla!
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December 2022 by Eric Ammon
Loan process is a getcha in the door and waste time on refinancing loans and such. Horrible customer service and loan programs it’s all garbage keep selling that !
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September 2022 by Shannon Denny
Horrible customer service. Difficult to speak to a real person. Not helpful. Not friendly. In fact, they were rude on numerous occasions. I financed a truck with them, paid it off, and will never use them again!
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June 2022 by Rona Pandemica
Hands down best CU in the area!
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June 2022 by Megan Muraoka
Kalsee CU is awesome!
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June 2022 by Tobias Leones
Very tidy, Brian and Kayla did a good job even though the line was long due to the lunch hour rush.
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June 2022 by Jacen Casanova
I opened my account here, and the staff are still helpful even when I don’t have much in my account.
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June 2022 by Jordan Hammond
If you ever need help when you’re here, ask for Kristin or Brian.
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January 2022 by Gino U.
I opened an account at this location two years ago out of simple convenience. It has been a wonderful experience!! From day 1 when I walked in with a check and wanted to open an account right on through today when I made a deposit, the tellers have always been very friendly and helpful whether I had a simple transaction or any kind of problem with my account. Top notch service, very knowledgeable, and what a great team they have there!! Thank you to them for always being so kind and helpful!!!!
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August 2021 by S A
Awesome bank to get hacked.... They will let you deposit stimulus checks in other people's names without even having an account..... Soon as the IRS catchs up with them it won't be very funny to them anymore. Shame on your company.
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December 2020 by Mark Hense
Answered all my questions and gave me numbers for people I needed in other departments. Very nice and helpful.
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October 2020 by Terry N
Awesome bank to get hacked.... They will let you deposit stimulus checks in other people's names without even having an account..... Soon as the IRS catchs up with them it won't be very funny to them anymore. Shame on your company.
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July 2020 by Joyce Z.
Love our credit union! Great employees! Friendly and helpful! The Kalamazoo branch same thing -- courteous, friendly, helpful people! Whether you're looking just for a checking/savings account; CDs or other investments, or for a loan on a motorcycle or car -- great people to deal with!
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September 2019 by Kathy Kat
Does anyone ever answer the phone at this place?