-
November 2025 by Dan Swanson
They did a great job fixing a broken exhaust mounting plate.
-
November 2025 by B B
I like Rusty I appreciate all they do my name is William G and I just wanna say thank you guys very much
-
September 2025 by Linda Hardy
Completely replaced my back brakes!! Did a great job at a reasonable price!!!!
-
July 2025 by Donna Street
Where do I begin. I took my 98 Honda there because it had the following issues.
1) Intermittent starting. It started when it wanted to.
2) The motor would shut off when you were driving.
When I bought the car I was told about the intermittent starting and was also told he had put a new ignition in and had a key made at A1Keys or something like yet.
So the first time I took my car to Rustys
A) New distributor
B) New plugs
C) New wires
D) Replaced the valve cover gasket
$794.73
Got the car back 4-4-25
Car failed to start at Circle K gas station after filling up the gas tank. Called for a tow.
Note my husband and I sprayed starting fluid in it and it tried to start. We have been telling them this whole time it appears to be something wrong with the anti theft system cutting off the fuel.
Second time I had my car towed there.
A) Replaced the ignitions wiring harness.
$400
Picked car up on 7-24-25 at 4:15(ish)
Called for a tow less than 2 hours later. I am sitting here stranded in a thunderstorm in the right lane of a busy street in front of the YMCA and the Kimball House Museum hoping nobody comes around the corner and hits the back of my car with me it.
They WILL fix it right this time at their expense. To be continued.
-
May 2025 by Franklin Ballard
Always listens, & works to resolve the issue in a prompt way. Thanks!
-
May 2025 by Z Strawberry
Don't trust them.
They aren't truthful.
Sent us home without fixing it correctly.
Then charged us again to fix their mistakes and part they should have ordered in the first place.
Plus they installed without a bolt. They just left it incomplete... My car was misfiring and it lurched forward twice while braking, my foot was on the brake pedal to the floor and it still lurched forward twice almost into incoming traffic.
They put us in danger. For their incompetence.
They also didn't disclose all information on what they were doing they just gave us an itemized bill that cost triple and put our car in the back lot for asking why should we be charged again for 60... I'm assuming.
$680 first bill.
$192 second bill. ($60 on the phone)
And he talked about costs waived for the second bill. 🙂
-
April 2025 by Ivan Rhodes
I had a problem that others couldn't find, and he knew what it was and fixed the problem.
-
March 2025 by Monea Rugg
spent almost $2000 with this guy and got nothing done except a basic alternator and not even sure if that was done correctly since my lights have been flashing inside the car ever since I got it done zero out of 10 recommend go anywhere but here in Battle Creek
-
January 2025 by James Gammons
Great service everytime
-
August 2024 by Lynn T
Driving home from Michigan to Ohio my transmission went out. I pulled into Monroe, & they couldn't help me but recommended Rusty's Auto Service on Helmer Road in Springfield. When I got to Rusty's they immediately test drove it & determined that the transmission had gone out. I'm a senior citizen & had my daughter & granddaughter with me...3 women stranded about 300 miles from home with no car. Rusty was nice enough to offer us his loaner car to get home & saved us the hassle & expense of getting a rental car. He even had his guys go over the loaner to make sure we didn't have any car problems even replacing 2 tires.
Rusty had my transmission replaced in less than a week, charged me a reasonable price & saved me rental car costs for one week.
Thanks Rusty, you're a lifesaver & thanks to Monroe for recommending his shop.
Lynn T
North Canton, OH
-
July 2024 by Bri Diget
I’ve been going to Rusty’s for years, so does my family. The guys do a fantastic job and have reasonable prices. I’ll always recommend them.
-
June 2024 by Christina Burke-Hendrix
When you send something to get fixed it comes back more broken than when it started.
-
May 2024 by Shelby Lynn
Brought my car here after being qouted for a bunch of unneccasary repairs at a different local shop. I love the honesty rustys had with me about my repairs and costs and what was actually neccasary. Thank you for getting me back on the roads again with a safe car!
-
March 2024 by Sherry Daily
Very professional and helpful
-
January 2024 by Nena McComas
I was referred to Rusty's by Bob and Mary Greene (Mark). I took care of their Aunt at work. They told me to come here for oil changes which I am, but I had to bring my sons 2003 Cadillac here because the breaks and wheels and stuff (excuse me I don't know much about cars LOL) and they got him in ASAP, he's been without his car, his baby, for a while and I WAS ECSTATIC that they got him in so fast. They found the issue and the communication was amazing. They always let me know what they were doing every step of the way, very trustworthy and caring people here and that's exactly what I look for in Car service. I will defiantly be a long time customer! <3 Thank you Rusty's for taking care of my family!
