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January 2024 by Taylor Jergens
Mike and Ali at Serve Pro were absolutely fantastic! They were super friendly and easy to work with. They put in a lot of hard work to make sure all the water in my house was dried up. And their communication was top-notch with quick responses to all my questions. They made sure to answer all my inquiries about the claim and made necessary decisions to ensure my house was cleaned up. Overall, they did an amazing job! ?? Thank you Mike and Ali I appreciate it!
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January 2024 by Da Golden Child
This is the worst place on the planet to come into your home to so called help you, they take things they want for themselves and put it in your write off list, they left several boxes in my living room that they were suppose to come pick up, my write off furniture and mattress along with every other item that is considered write offs are still here after 2 weeks. They never sent a write off list to my insurance company but told me they did but made sure they sent the bill to get paid for what the things they cleaned. Bottom line they suck, I have several items missing,scales, one of a kind bongs that I've got from famous musical artists that I've worked with, merchandise that I sold at shows, DA GOLDEN CHILD T shirts, hats, pens post cards, DA GOLDEN CHILD letters that was on my walls mysteriously disappeared. Yep you dealing with a real one on my momma ya business needs to be reported to the better business bureau BBB and you think you deserve to get paid ??DA GOLDEN CHILD 4LIFE
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January 2024 by Myrna Baxter
I had not used ServPro before, but definitely will from now on!Tena assisted me with scheduling the carpet cleaning appointment and was helpful and knowledgeable. Rook and Wayne did an amazing job cleaning my carpet. They were early and very courteous. And the project manager Lacey stopped by to see how the job was going.Their customer service was above and beyond my expectations!!
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December 2023 by Susan Remer
We had our very old and very dirty unfinished basement cleaned today by Rock and Mike of SERVPRO of North Calhoun County. They showed up on time, did a great job with a positive attitude, and met our expectations 100%. It was not cheap, but after nearly 20 years of neglect, it was well worth it. We now can look forward to using our basement happily.
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November 2023 by Reginald Rupp
The people who came into our house and worked extremely hard came to feel like friends. We felt we could trust them to be in any part of our home unsupervised which means a LOT. They addressed every concern and followed up on every question and they dealt with the insurance company so we could focus on what we needed to focus on. Top notch Operation and employees. Would recommend them to any who needs a restoration company.Service: Fire damage cleanup & repair
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October 2023 by Lisa Jackson
Highly recommend this team! They were caring thoughtful kind and professional! They did a great job!Services: Flooring
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September 2023 by Brookstone Apartments
Servpro has been a lifesaver more times than once for my property. They are always quick to respond rather night or day. While always being pleasant and professional no matter how many issues we've had that week. Tina, Lacy, and Reese hats off to you all. You all make working with Servpro a great experience.- Brookstone Property ManagerServices: Mold inspection
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September 2023 by Tammie Cronkhite
Rook and Wayne were very thorough and so friendly. Great service and our work area smells and looks brand new again .Service: Fire damage cleanup & repair
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June 2023 by Kori Lyn Price
Lacey, Reese and the rest of Lacey's team were phenomenal! Lacey knew exactly what to do. She thoroughly explained the process in a way I was able to understand. Even worked with our schedule. ServPro made me feel confident that I had made the right decision calling them. I hope to never need their services again but if I do, they'll be my first call. I can't even express how grateful I am for their help! Thank you!
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March 2023 by DJ Kline
I had some emergency issues in this company was able to resolve them promptly and respectfully. Great service. 10/10 recommend
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March 2023 by Morgan Kline
Seriously the best mold cleaning/removing service . They were on time , very professional and got the job done so quick and efficiently!! Highly recommendServices: Mold cleaning
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January 2023 by Jennifer Naylor
Super impressed with the crew who handled my water break. Reese was the first one here for assessment. He's knowledgeable and concise. Lacey and Mikey were my crew with Carlos joining them on one day. I can't say enough about them. Professional, knowledgeable, kind, understanding....I could keep going. This crew represents and makes this business shine. If I ever need this kind of service again, I'll definitely call Servpro of North Calhoun County.Services: Water damage-related cleanup & repair
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June 2022 by Cara Fries
I would not use this company again. Install cameras in your home before they come out. We had items stolen and broken. They are rated well so I do not know why we had such a horrible experience. We did not have resolution to all our issues and it took more than 30 days for a response from higher managment to problems.Service: Fire damage cleanup & repair
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May 2022 by Heather Bonham
Tim and Greg did an amazing job. Quick, professional and thorough. I will definitely be calling them for my next carpet cleaning needs. Carpets look great thank you guys appreciate the good service.
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May 2022 by Pogo Trademule
The city sewer line was clogged and sewer water was coming up through the drain in the basement floor in our son’s home. His wall to wall carpeting was saturated with that nasty water and reeked of sewage. Once the line was cleared the city called the local ServPro for cleanup and disinfecting. For whatever reason they were not able respond so Reese and Alex were dispatched from the Battle Creek location. They were very professional and did a wonderful job, even driving a two hour round trip to return to finish the last twenty minutes of the cleanup when the battery on their equipment stopped working! They didn’t get to leave until almost 10:30 pm so they could make sure the cleanup was done. So helpful and answered our questions and offered to help if there was anything else he needed. I would not hesitate to use them again!Services: Sewage cleanup
