-
February 2024 by dan ellis
Has everything you could want
-
January 2024 by Robert Moore
Purchased a snowblower for my 8 yr old blower, and was really pleased with the performance and service I received. Dickman road is rocking, pass the word!
-
December 2023 by Duane Spurling Sr.
Excellent serviceGood group of guys, they always make it happen when a customer needs it!
-
December 2023 by Ken Long
Always had positive feedback at Steensma's.
-
November 2023 by Joe Huepenbecker
Knowledgeable about products. Very attentive and pleasant. They are very concerned about offering excellent service and care about their customers! I highly recommend them!
-
October 2023 by Dean Husky
excellent people, friendly staff. Always knowledgeable when it comes Equipment and building your business this is the place.
-
September 2023 by Chris Bragg
Called the parts desk with an oddball request.I spoke with Jeff and he was very helpful. Although they did not have the part I was looking for he was able to point me in the right direction to where I could get it. Much appreciated! 10/10 would recommend Steensma to anyone in the area.
-
September 2023 by Janet Scott
Just purchased transmission fluid and spark plug. The customer service rep was very friendly and helpful. The store and grounds were immaculate and very organized. Plenty of stock on display. I always have a great experience!
-
September 2023 by David Wohlers
We took our zero turn in to be looked over and fixed. It took a month to even get an appointment. Informed them that the drive belt needed to be replaced but to please look EVERYTHING over. Service department seemed very nice. We received the mower back making an odd noise but couldn't immediately find anything. In 2 months it was only used a few times to mow. Finally figured out that the belt that was supposed to be replaced was cut. Upon calling and discussing we found out that the deck belt had been replaced and not the belt that we originally asked for to be replaced. More discussion about what we had needed done only to be told that it would be another month before it could be worked on even though it was their error. Now taking the mower elsewhere to be fixed as we originally asked.
-
August 2023 by Elvira Kracker
Salesman Karl was through and helped me purchase the correct equipment for my needs. He explained the features and provided excellent customer service. Delivery man David Howard made the trip later in the day to accommodate my schedule. Delivery was made the very next day from purchase. Very much appreciate the quick turnaround. He explained all the functions well and answered every question I had. Great customer service! I would highly recommend Steensma Lawn and Power equipment on Dickman in Battle Creek for quality service and products.
-
August 2023 by Justin Riste
We’ve had great service from them in the past, but lately they don’t have, but only one mechanic, so things are moving very slowly! hopefully, they get some more mechanics and get back to the way things were!
-
August 2023 by David Miller
Cam was very nice to deal with. What a gentleman. We felt that he was more interested in doing what was right for us than making the sale. We would be remiss in failing to mention Jeff. What an asset to the business. He is kind, patient, knowledgeable, and gets things done. The men at the parts counter have also been great. I actually look forward to going to them for parts and advice.
-
August 2023 by Douglas Whitmore
Tiller was scheduled for repair on July 7 it was forgotten until I called on July 12 , then they fixed and I was able to pick it up.five days late.
-
June 2023 by Kelly Bontrager
The person I spoke with went out of their way and delivered the part to my dad thank you very much and made things much easier great customer service
-
June 2023 by Matthew Downing
These guys are the best! Fair, honest, reasonable service. Sales and service staff are helpful and knowledgeable. You don't find this level of service anymore.Thanks for treating as a valued customer.
