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“Madeline went above and beyond!! I went there for a personal loan and then ended up opening a bank account here because she was so amazing and helpful. My cousin been going here since before they were PNC and has been very happy with the services and I am very happy that I'm going to be able to make it such a great place with such great people”
“I have been a member of CFCU for many years cannot express enough how much the staff are so wonderful to work with. Always go above and beyond! Rating is 100/10!!!”
8:30AM - 4:30PM
Headquarters, 24300 Little Mack Ave, St Clair Shores
Banks
“I just finished the process of purchasing a home with my wife. Nick Olczak with FristState bank came highly recommended and now we understand why. He made the financial side of purchasing a home an absolute breeze. He is extremely knowledgeable and could answer any questions with ease. Even after we closed on our house, he has been super helpful answering even the smallest of questions on whether or not we received junk mail. He truly goes above and beyond to make this process the most smooth sailing as it can be. He really takes the stress out of buying a home!”
10AM - 4PM
23225 Marter Rd, St Clair Shores
Banks
“Excellent excellent customer service! Kevin G the manager is very helpful and very professional. The branch near my home I was going to for years is so busy you can’t even get anyone on the phone and have to make an appointment virtually for everything in advance. Those employees are very nice and it’s unfair that they seem so shorthanded all the time. I’m not going to put that location here but if someone will contact me, I will let you know.”
“The best drive thru I have been to. I really like the teller named Cindy she is always friendly and helpful. I am so glad I chose to bank there. One place in this crazy world that is good and consistent.”
“After getting into a predicament with my account, I called and spoke with Lisa in the branch. She is such an amazing person. If only Comerica was able to clone her. That would be perfect. Appreciate all your help Lisa.”
“My account opening was very simple and quick. Bank branch manager answered important questions in appropriate product selection; deposit taking was quick, and a copy of my banking application received.It was local to my parent's residence which makes it easy to visit this branch. I never banked with First State despite close location a few blocks down to my former residence In Macomb in 2008.Look forward banking with First State. I have a banking goal to understand account balances; the idea and value of budget, and work towards my first unsecured credit product.I'm not sure how First State differs from a credit union but I'm happy I became a hometown customer!”
“Great bank for customer service, banking options, and easy access. (Physical locations, ATMs, online site and phone app)"Phyllis" is one of the Managers and provides outstanding, professional, personalized service. Makes us feel like family!”
9AM - 5PM
24515 Little Mack Ave, St Clair Shores
Banks
“I wanted to open a new account to take advantage of a current CD special. I went to the St. Clair Shores Branch on Little Mack. I made an appointment for a Saturday. The Branch was busy which is to be expected on a Saturday. My wife and I were helped by Lisa. She was very professional, and she apologized for our wait time. She took her time with us and explained many things the credit union has to offer. Overall a very good experience, I am happy I made the choice to open an account.”
“The new version of confirming deposit does not furnish confidence. Asking "how much is here" IS NOT the same as saying " I have xx$ here, is that correct". Not a fan of this new way.”
“If you cant make it on time then thats your own fault margaret. These people are very nice and always willing to help. Im at this bank twice and week and they are always kind and do their best to get you in and out quickly. E.x. out of my 100 visits there might have been 1 time i had to wait in line for longer then 5mins.”
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“They let me know that I was being charged $129.95 for something that I was told wood be $10.00 delivery fee , I was told that they would look into it and remove it”