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January 2024 by Katelyn Mueller
Pricing is crazy with any tire store I swear. These guys were great when it came to getting my boyfriend's car done as fast as possible even with a full schedule so they are much appreciated
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January 2024 by Nick Wicker
The guy at the front desk was extremely rude and I will never go here again.he said “bring it in tomorrow at 8, probably won’t be able to help you but go for it” I asked if it won’t be possible to let me know so I can try somewhere else and he tells me “idc it’s not my problem, plenty of tire places around” so I just walked out.
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December 2023 by Alex
I’ve been coming here for years and always have such an amazing experience. However, I went in this morning to have a tire patched and have my winter tires bolted on and the person who wrote me up was the manager Rick. He was very rude! - usually I deal with the other more friendlier service writers like Adam (who is fantastic). He made a fuss because I wanted my summer tire patched and my winter tires (which were already on Rims in the trunk) bolted on. He told me for stuff like this, I should not go to a small shop like theirs because they are too busy and backed up for these kind of jobs. He also wanted to point out that there are only three technicians there to do the work - like somehow that was my fault (meanwhile, there was three or four service rider standing around). I was there 8:02 AM when they opened and he showed me a list of 10 or 12 people ahead of me in line. He told me he would not be able to get my vehicle back to me until 7 o’clock tonight.Not sure why someone would be so irritated to be at work and do their job. Hopefully in the future, I don’t have to worry about dealing with him. I’ve always loved this location and always brag to people about how awesome the folks are.
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November 2023 by Kevin Alan Halleck
Despite it having been a very busy day and nearly closing time, they thankfully replaced and mounted a new tire for my wife rather than making us leave it overnight and having her miss an important morning appointment.I have been frequenting this location for nearly forty years and have never been disappointed with their service.
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October 2023 by Avo Cado
This location likes to prey on the elderly. I have 2 stories of 2 separate people in their 80s taking their cars there. The first one was told they "didn't have time" to either fix or simply replace their tire, leaving them stranded there until a family member could pick them up hours later. Another was extremely pressured into getting 4 brand new tires when they only needed 1. They trusted them (wrongly and innocently), paid way too much (unknowingly), and are now struggling due to the bill. Shame on you.
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September 2023 by Michael Schuetz
Adam my customer service rep was very helpful. My front and back axle brake job was completed quickly and, for a great price. Great service all the way around. Thank you Adam and, the service technicians at Belle Tire. Belle Tire is the best car repair team in Detroit!
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September 2023 by Beth B.
PLEASE PLEASE PLEASE READ THIS BEFORE _ THEY DO NOT TAKE RESPONSIBILITY March 3rd 6:30am I was leaving to go to the gym. There was an ice storm the night before. As I was pulling out of my Detroit style backyard I tapped the side of my house. As my roommate was parked in the driveway across she saw the whole thing. I got out and saw there was no damage. I continued to drive to the gym 4 houses up. I got a flat on the left rear passenger side. I tried to change the flat and was not able to get the lug nuts off so I called a friend Duanne to help. Duanne checked out the car and said go get a tire. I then came into the house looking for the best deal. I found Belle Tire St Claire Shores. I went in and said I needed a tire. Adam the manager said with my rims I need all four. I purchased them and left them to be installed.When I got the call Adam said there was a problem. I went to pick up my car and BOTH back tires were bent out non drivable. Adam said I could only drive the car for a mile. My car drove NO PROBLEM with a Donut and the steering wheel was straight. I had NO Problem with the other side. I took the car in a panic and called Insurance company to make a claim. I found a mutual friend to take the job. He picked up my car and was not understanding the damage of my pick up. I would not have been able to drive the car on a donut to the Belle Tire store. Iwas out a few months without a car. As my Insurance agency questioned all the facts they paid and said to move on. In disbelief. Since then speaking to others this would have been IMPOSSIBLE for me to drive the car there and take the tire off to change the donut . At this point I just needed my car back. I need to work. I have called Belle Tire to see footage they said to get a police report. I went to the local police not once but twice to see what really happened to my car. The police said Unfortunately I would have to get a lawyer or sign a grievance to the courts. I have made numerous calls to belle Tire Headquarters NO response. I understand accidents that were not done by me. Some people need to take responsibility. As I am blocked from every Belle Tire phone in my area
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August 2023 by Pamela Guerra
Belle Tire At 10 mile & Harper in Saint Clair shores. assisted me in the last 2 days like you couldn't imagine.Debbie from Ellis Richard motors sent me there. This man Rick took care of so much, and she always asks me to ask for another gentleman sorry I can't think of his name at this moment. But I believe these people can take care of you. I would recommend them 10 stars.
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August 2023 by Lincoln Milam
Decent price for good tires. Quick friendly service...just don't go when the snap-on truck is there to sell tools ha
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August 2023 by Scott Briskey
Had an appointment for an alignment and after waiting 45 minutes for them to complete their alignment inspection, they informed me that I needed an additional $1800 worth of parts and labor in order for them to do the alignment, including brakes and rotors (which I was aware of but didn't have the money to get done at the time, but shouldn't matter for an alignment anyway), as well as tie rod ends and adjusting sleeve (which were just replaced less than a year ago). They were sending people away left and right telling them they were backed up for days and I suspect they were simply trying to free up garage space rather than spending the time to do $100 alignment. Went somewhere else, and got the alignment done with no hassle. I was not charged for the inspection, and while I may visit Belle Tire again for tires only, I will never go there for any other work needed, and I won't be coming back to this location.
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August 2023 by David C
I got a flat the other morning and they got me in that day for a new set of tires. There was an unexpected problem that wasn't their fault that caused a delay, but Rick took care of it and made it a truly positive experience.
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August 2023 by Sean K.
Had my van there 5 times in 3 months. They replaced the front calipers, pads, etc. etc.etc. I called the 1st time and said it smells like something burning, said it's normal don't worry about it. Several times I called back within a few weeks Bill said it's normal it's a coating on the parts wearing off. 30 days later parked my vehicle in the parking lot with smoke coming from drivers wheel well, they replaced caliber total of 3 times in 90 days. With similar results or broken caliber seals. Then they ended up breaking the hood latch and blamed me. I understand it's an 2002 and parts are old /rusty. Just say that. I had to open the hood to put brake fluid in it to get it down there again.Manager Rick/Rich was just as clueless. Adam has a great attitude and was completely understanding in defusing the situation. Took it to Bell tire on Mack they changed the ABS hose and been working since. Total 5 days off work Do yourself a favor and try a different Belle Tire. I've been happy at other Belle Tire shops. Poor customer service and knowledgeable if they can't plug it in.
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July 2023 by Jennifer Heit
Always great and helpful. Never have had a problem with service. Fixed our power steering and 2 new tires and all done in a few hours.
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June 2023 by Craig Hines
Go to Tire Experts. Got basic tires for front 2 for 240 waited almost 2 hours. Went to tire Experts for the back 2, 120! Waited 15 minutes wish I would of have all 4 done at tire Experts. My left front that Belle tire put on has been slowly leaking sense it's so annoying. Just so over priced I swear
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June 2023 by Joseph Damman
I've used this location for years, however I will not return after my experience today. Last I checked, it's not the techs job to question my choice of brakes or belittle my choices, it's their job to find and fix the issue it was brought in for period. And for the tech, here's my name, you can find me easily if you have a problem.Update: I just wanted to update the review, I took the vehicle to Banner Auto down the road same day and they quickly identified that the drivers side rear caliper had failed which is what I suspected, employee complaining not included.