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February 2024 by Cassandra F
Pharmacy is a joke, they dont take most insurance and this place is literally the armpit of the city. Go to Walgreens, much better, cleaner and friendlier. CVS IS TRASH!
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December 2023 by Erin D.
They close for lunch 1:30-2:00. My mother was in line 10 minutes prior to them closing. She had 2 customers ahead of her. When she got to the window they closed the window on her with no explanation. I feel as though they should be able to see who the last person in line PRIOR to close time and service them. On top of that, how was my mother to know it would take them 10 minutes to service 2 vehicles. I will most definitely be switching pharmacies.
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November 2023 by Lisa Smith
The staff in the pharmacy and front check out were friendly and helpful. I had already been to two other CVs location and the service was subpar. I did get the items. Was looking for thanks to the staff at this location.
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October 2023 by Tamara T.
6 cars in drive thru..took 30 minutes and clerk had one functioning arm the other was in a,sling..not smart putting an injured person in charge of drive through. rudest pharmacy i have ever been too
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October 2023 by Sarah Wiseman
How does this place stay in business? My sons prescription has been with them over a month and no one has placed the order or called to let me know what's going on. If anything this is doing the patient harm. I should not be the one calling around trying to find a place. There should be a process in place! I will be moving more of my business now to other pharmacy's. It's been like this for 6 years since I've tried to use them and it's a failure every time.
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October 2023 by Patrick Stella
DO NOT USE THIS PHARMACY for your prescription needs. Getting a script filled is always a hassle, and they are extremely rude and inpatient when you ask them for clarification or help. They ran me out of two of my diabetes medications (one for almost a month) and kept blaming the doctor's office for not sending them new scripts. The doctor's office sent the new prescriptions multiple times. Then they recanted and told me that the medications were unavailable or on back order. On backorder for a MONTH? No attempt was made to inquire at other CVS stores if they could fill the scripts. My insulin script went from $80 to $270 with no changes to the script amounts and no changes to my insurance coverage. When I questioned them, they gave me no answer. They did however tell me (twice) to go somewhere else AND then I was hung up on! The in-store manager apologized for their behavior and blamed it on their being under-staffed in the pharmacy. Being under-staffed IS NOT an excuse that allows you to be incompetent and rude to your customers. People depend on their pharmacy to get them their medications in a timely manner, and to help answer any questions or concerns they may have.THIS STORE DOES NEITHER OF THESE THINGS! I would have rated them with ZERO stars if that was an option.
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August 2023 by Nicole Studebaker
Avoid this pharmacy. I had a situation where they claimed I picked up my full script when I had only picked up a partial. Instead of going back and checking, they argued with me about this and absolutely embarrassed me in front of other customers. After a good 10-15 minutes I suggested that if the pills were not in my house that they must still be in the pharmacy. The tech angerly walked over and looked in the bin where he found the missing half of my script and slid it across the counter where the pharmacist stopped mid sentence and started profusely apologizing. That should have been their first thought. Avoid using them at all cost if you need your medication reliably.
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August 2023 by Michael Stevens
The pharmacy here is great. Everything else is WAY overpriced. Pick up your scripts and then save some money by going to Meijer, Target, or Kroger
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August 2023 by Nicole L.
Very rude and unprofessional staff members and customer service at this location pharmacy. Called to ask a prescription question. Employee became annoyed and gave me an attitude. I asked for her name, which she refused. I then asked to speak with a manager....they hung up on me. Better off driving to a nicer, kinder, more professional location, than to have the added stress.
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August 2023 by POoper McWank
I don't like this place anymore so I decided to start going to an independent pharmacy where the pharmacist actually treats you like a human being, restocks my prescriptions within 1 day and I can pick it up in a timely manner. What a difference! CVS takes way too long to restock and picking up prescriptions was a nightmare due to being understaffed. It's not fun to be waiting over a week for a medication that I need daily.
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August 2023 by Molly Manning
The people in the pharmacy dept always seem rude to me,God forbid you ask a question, or ask for help! It really is Sad!
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July 2023 by Missy Geno
No comment. Good for taking money out of ATM all point. And it's all free people
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June 2023 by Ron Siehda
The pharmacy pick up is the worst that I have ever experienced. This location is normally bad, but today it is the worst.First got to CVS and there were three cars at the drive through so I went inside only to find three in front of me there as well. Only one register opened. The customer at the register was having problems with the cashier so I went back to my car to the drive through, now only two cars in front of me. By the time I got to the window the attendant told me that I will have to wait for someone to clear her register. This took over 5 minutes before someone come over and clear the register. At this point there were four cars behind me.Over all it took 23 minutes to get my one prescription which was filled and ready to pick up the day before.I am now going to try Walgreens. I am so tired of the poor performance of the pharmacy at this location.
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May 2023 by Tony-augie 06
i just went through the pharmacy window and the lady at the window was extremely rude, she gave us dirty looks and after she gave me my medicine i proceeded to say thank you have a nice day and she gave me a dirty look and said thanks, overall it was a horrible experience with terrible customer service.
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April 2023 by Matt Kehn
Even after telling me my prescriptions would be ready at 8p they failed to give me my medication as promised. Then told me they might have more on Friday. I will be completely out tomorrow morning. They lie and blame others for their misconduct. Go somewhere else!