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February 2024 by michael knapchuck
Service team was perfect in every way!
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November 2023 by Jeff Rissman
Went for the emerald advance at 1pm was out by 1:15 with an approved advance. It was quick fast and friendly
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May 2023 by London Logan
They have ok customer service at this location. I would not file my taxes again at HR Block because I made an inquiry on a plane ticket that cost more than 1000 and I had gave my card info to secure the discount for the ticket they said I can cancel anytime and get my money back they lied when I tried to dispute with HR Block the card holder they kept hanging up on me I had to call multiple times. Then when I went into one of the other locations I told the tax preparer my situation while also trying to file my taxes we called together in the middle of the call it got disconnected I ask her if we can call back she insist I do it alone which I did they said they'll process the claim and I will get a new card with my funds returned I got the email about it and letter just today as to why the denied the claim I am disguised with this company!!!!!
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May 2023 by Google user
They have ok customer service at this location. I would not file my taxes again at HR Block because I made an inquiry on a plane ticket that cost more than 1000 and I had gave my card info to secure the discount for the ticket they said I can cancel anytime and get my money back they lied when I tried to dispute with HR Block the card holder they kept hanging up on me I had to call multiple times. Then when I went into one of the other locations I told the tax preparer my situation while also trying to file my taxes we called together in the middle of the call it got disconnected I ask her if we can call back she insist I do it alone which I did they said they'll process the claim and I will get a new card with my funds returned I got the email about it and letter just today as to why the denied the claim I am disguised with this company!!!!!
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March 2023 by Jackie L
I see Diane every year for my taxes. She's always super friendly and gives me tips to make my life easier for tax season!
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March 2023 by Verell Larks
My tax pro, Alicia Bryant, was awesome!! I was in and out in less than an hour.
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June 2022 by Sam
I was given an appointment at a location that isn’t even open. And after I drove to this location I was treated extraordinarily rudely. Clearly it’s time to retire.
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April 2022 by Tammy Moss
My experience is always great with miss Sylvia Pettway at Grosse Pointe H & R block wherever she goes I follow she gives great service Thanks Miss Pettway
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April 2022 by Kathleen Thompson
I didn't have an appointment and they took me anyway
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April 2022 by Jeff Scott
Super nice lady and very pleasant and very knowledgeable
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March 2022 by Cheryl
Donna Clark is awesome and over the years we have created a great friendship. I highly recommend her for all you tax needs. Donna's been doing my taxes for the last 15 plus years.
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March 2022 by Matt Lauer
I am going to attempt to prepare my own taxes next year
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May 2021 by Joann Shade
The representative I met with was Enid. She was professional, personable and very knowledgeable.
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May 2021 by kiet le
Very happy with my return from a knowledgeable tax professional
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April 2021 by Melinda Pace
Our tax preparer Brenda ode is simply the best, she explains everything , and makes sure we understand it all. We will never have anyone else do our taxes but her ..
