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September 2023 by bobby dickenson
I call them and asked if they could change the motor in my car, and I had the motor to supply. They said yes no problem. I had the car towed there and dropped the motor off at the same time. They said no problem, we will treat it like a project with on and off work. I said no problem as long as it wasn't to long. They tried to upsell me telling me I need to change the timing parts while the motor was out of the car. I said no, it only has 64k miles on it. I get a call back from them over a week later saying the boss said he is not going to fix your car. I asked why? They said he just said no. Since they said they would do the job and didn't, I asked to be reimbursed for the towing cost. They refused, so now it's off to small claims court. I wish they would have just reimbursed me the $220 , now all said and done they will be out a lot more with court costs and time off work for court. Now it will cost them about $800 to a $1000. Not a very wise decision, but not surprised do to the incompetence of this business. I'll update after the court case and let yo all know how it went..
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August 2023 by Dan Lawrence
Honest folks...been taking my cars here for years.
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December 2022 by Dealer C.
Absolutely fabulous first experience with these gentlemen. Jim and Joe fixed me up first rate. I was dead in the water and they replaced my parts and belt and did it fifty dollars less than their quote. My new guys for life. And they did it on a Saturday and got me back on the road...
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November 2022 by William Miller
Price paid was not the same as price quoted over the phone. Both “shop supplies” and “environmental fees” applied to service. Can’t figure out how environmental fees relate to a tire rotation. Will be going back to the chain stores, much more polished on their billing practices and better overall service - You receive inspections on wipers, lights, tire pressure, cabin filters, etc for no additional charge. And, you don’t have to drop your vehicle off for half a day.Services: Oil change
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September 2022 by David Pastor
Been going there about 10 years. Can't complain about the work I've had done or the prices. Nice you can get a loaner now. You can get financing, but pay it off quick as the interest rate is staggering (financing is 3rd party).
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September 2022 by Amanda Koper
Went here for brakes and rhoders and after had my car looked at he told me it would be around $2100... i cannot believe that he would even feel confident telling me that amount. So disappointed. Ill never recommend this place to anyone..
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July 2022 by Danny O.
Experts in auto motive repair. Moreover they genuinely care that you have a reliable vehicle. From Bill down everyone I have spoken to has a level of integrity you don't find often especially in the automotive repair business. Highly recommend you give these guys your business!!!
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June 2022 by Geraldine Reynolds
So the repairs were done to my satisfaction. Bill was very upfront with what the price would be for the repairs. However, I used their EZ Pay and I didn't receive the full details on this until after the repairs were done. The interest is 139%!!! If I don't pay the $2600 within 90 days I will be on the hook for $8000!!! This shouldn't be legal. Buyer please beware.
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January 2022 by Jodi L.
Brought my car in for a rear brake job. Was quoted $1140 to repair them. Just bought all the parts myself for $400. So he wanted to charge me $740 for less than a days worth of labor?? Yeah right but thanks for trying to take advantage.
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January 2022 by Amanda M.
I cannot say enough good things. Bill is amazing and he treats you like family. He makes sure the job is done well and tells you to come back if you have any issues. I had a small rattle in my door when I left and i knew it wasn't anything they touched but he told me to come back next week if it's still there and he'd check it out. This is one of those places you can trust because there's not many people left in this world that care about their quality of work but this place does. If anyone ever has car problems I will refer them here. Thanks again to bill and his crew.
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November 2021 by Christos Roustemis
Beware of the 55% parts markup! Any professional repair shop should be in the 20% to 30% range, 35% being the absolute maximum. I've been patient, asking to speak to Bill's manager, several weeks now and no one's made it right yet. The rest of the work seems...ok. I'll update this review if and when there's an effort made to address my concerns with something more than a $25 gift card on a $2k +repair. UPDATE: Strut replacement (original job) I am now told, did not include alignment. I was then told to take it to an alignment shop, where I would pay again for a repair that was supposed to be completed by Morisette. I will AVOID this shop at all cost now, buyer beware. I would give zero stars if only I could.Service: General repairs & maintenance
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November 2021 by Jake Leach
Severely untrained and unprofessional! I waited over 5 hours for them to tell me they could not install a spare tire onto my vehicle! They strung me along for hours only to tell me at closing they could not put a spare tire on my car without fear of destroying my vehicle. What the hell kind of excuse is that?? If this is an automotive place the least they should be able to do is change a tire! NEVER RELY ON THIS PLACE THEY WILL STRING YOU ALONG. JOKESTER IDIOTS.Service: General repairs & maintenance
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November 2021 by Tobias Zielinski
Thank you Morissette Auto for my repair. Fast, honest and freindly. Truly the BEST service I've ever had at an Auto Repair Shop. Jim at the counter is the Bomb !!!
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October 2021 by Sean K.
I moved to the East side 3 yrs. ago. Trying to find a honest and reasonable shop in my area has been difficult. This is the 3rd shop I was trying. I read the reviews and figure some people are just unhappy with life. I stopped in after work on Tues./Weds. And ask if they had financing. Bill was awesome and said yes it's on line. I said I'll see you Friday. Friday I was there when they opened. And was completely satisfied. The price was lower than I inspected. I don't write a review until a couple weeks after. However I had an issue related to my 1st visit. They took priority in the issue and it was nothing they repaired. It's an old vehicle and the rear heater core rusted out. They bent over backwards and repaired the issue. These are my go to from now. Awesome people super mechanics. Extremely informative on what needed to be done.
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August 2021 by Liz S.
Excellent service! I got an oil change with synthetic oil and my tires rotated. The price was very good. They told me my rear brakes look worn which we knew, but they were honest about the needs of my vehicle. I went next door and had breakfast while they did the service. I certainly will return for service on my vehicle.
