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December 2023 by Rohit Khanolkar
The facility was neat, the truck was in good condition, the staff were friendly and courteous. The location was open on Thanksgiving as well which worked out great for me. Overall, highly recommend this location!
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August 2023 by Scott Bala
Friendly, helpful staff. Knowledgeable about the equipment and made recommendations to help our move.
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August 2023 by Bobby Kearly
BEWARE! This location spreads disinformation about uhual operations.These guys told me I could drop my truck off here and I confirmed multiple times with them that this was ok. I was not supposed to drop my truck off here which lead to an additional charge. This charge was easily refuted when calling uhual but it's not fair to be told false info that leads to an extra charge and wasted time disputing with uhual.Go a couple extra minutes down the road for a reputable location to save yourself any hassles.
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August 2023 by Doc Smith
Horrible experience. Rude staff and bad communication will turn your uhual rental into a nightmare. Avoid this location.
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June 2023 by Hulu Walker
I marched into U-Haul, having no clue what I needed or wanted. I am certain that I am like most customers walking in, needing moving materials. No worries! Sal took incredible care of me, letting me know what I should get and what I might need. He was AMAZING! This is the place you need to go to for your next move. They will take care of you. Ask for Sal!
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May 2023 by Heidi Blatt
I have rented trucks here many times over the last 5 years. I have had nothing but the best customer service. They have bent over backwards for me several times when I was having difficulty with my latest move. Always polite and accommodating.
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February 2023 by Patty Pearson
The staff was very helpful explaining items and assisted me in putting my boxes in the back of my vehicle
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February 2023 by Theresa Gray
Everyone there was extremely helpful, kind, and knew what they were doing. Great experience
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August 2022 by Stefanie Collier
Of I could give NEGATIVE 1,000 stars I would. I rented a uhaul on July 10th for a move that was happening July 29th. Had a confirmation email and my husband was called and rental was confirmed. When he went to the warren location to pick up (they made us go there since that’s where they claimed the truck was) he was told “oh that truck been impounded, we ain’t got no truck for you”. WHAT?! We have a five month old baby and all of our friends and family were at our house ready to help move. Zero customer service. Zero help resolving the issue. Zero concern that they just “didn’t have a truck for us” when we booked in advance and had confirmation. Unreal. Will NEVER consider uhaul again.
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August 2022 by Emily Weiss
Uhaul rental condition and drive was fine. But they accused me of stealing the truck after I returned it. They must of found the truck because the calls stopped.
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August 2022 by James LaBroski
Been going there for years. Went in at 10 am today for some propane refills. The woman had so much lazy attitude I put the empty tanks back in my truck and went somewhere else. Now I'm boycotting them.
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August 2022 by Seamus Mahoney
Some of the most disrespectful and rude employees I have ever had the disadvantage of meeting. Would never come back here ever again. Go somewhere else if possible.
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June 2022 by Matt Young
Everything was great. Staff very helpful on pickup and return. I was in and out. Made reservation online. Would recommend if you need a vehicle for moving. Couldn’t have been easier.
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October 2021 by Devon
Ordered a hitch with install, no one let us know the hitch was backordered until we got there 3 weeks later for our scheduled installation appointment. Would highly recommend future customers be proactive about your appointments since this place doesn't seem to communicate out.
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September 2021 by Claudia Waterman
Truck was clean, ready to go. Was in and out efficiently.
