“Matthew is an all star. I’ve been to hundreds of auto parts stores across Mi you name it I’ve been there. I have never had as caring of service as I had today. All I came in for was oil and a filter, didn’t know what filter I needed because it’s a new truck so I asked him to look it up. Briefly mentioned I needed to change all the fluids in it soon and he went through and told me exactly what my vehicle called for and completely went the extra mile. I surely hope someone from corporate sees this review and takes a look at how he’s doing things here in the small town of standish because so often going to a parts store is transactional but he went above and beyond to give excellent customer service in a world where customer service isn’t a priority to so many. Will be buying as many parts from here as possible. Great job.”
Battery Stores
“Matthew is an all star. I’ve been to hundreds of auto parts stores across Mi you name it I’ve been there. I have never had as caring of service as I had today. All I came in for was oil and a filter, didn’t know what filter I needed because it’s a new truck so I asked him to look it up. Briefly mentioned I needed to change all the fluids in it soon and he went through and told me exactly what my vehicle called for and completely went the extra mile. I surely hope someone from corporate sees this review and takes a look at how he’s doing things here in the small town of standish because so often going to a parts store is transactional but he went above and beyond to give excellent customer service in a world where customer service isn’t a priority to so many. Will be buying as many parts from here as possible. Great job.”