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December 2023 by Crystal Piotrowski
Was there at around 11:30 a.m. on a Saturday. Website said place was open. drive all the way there and nothing or no one there. Very dissatisfied but they don't care so I'm sure there will be no apology or explanation
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November 2023 by Avalanche Joe
When you show up to talk to a manager, you are told to make an appointment on another day. Showed up for appointment and completed original transaction.
Needed to meet with same person again and called her to set up an appointment. Left voicemail but no one returned call. Called bank phone number, but again no one picked up phone. So how in the heck do you make an appointment! Ended up driving to the bank the next day to make an appointment and asked the teller why no one picked up the phone or called me back. She said it was not her job to answer the phone. I asked whose job was it and she could not respond. I am not a happy camper with this branch office. Other branches do not operate this way. I would be more understanding if there were customers in the offices or waiting, but the three days I was there, no customers on site that needed to talk to a manager.
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October 2023 by Timothy S.
This has to be the most incompetent bank I have ever been to anywhere. I opened my account and they sent my debit card to the wrong address two times. After that I had the debit card delivered to the bank and went to pick it up. After I received my debit card and tried to use it the PIN number said it was incorrect. When I set up the account we set up the PIN number at that time? I called the bank this morning and couldn’t get anyone to answer the phone and was put on a call back list and they did not return the request. I’m going back and close out my accounts service in Standish, Mi. Is incompetent.
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August 2023 by Deb Wilson
Be advised! If you're trying to find the drive thru and ATM for this location of Huntington bank, it's across the road from the bank. Silliest set-up I've ever seen. And no signs at the bank building to let you know that the ATM and drive thru aren't at the bank location.
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July 2023 by Jessica Ruiz
Will be closing all of our accounts and our children’s accounts here. Huntington charges $21 for non Huntington ATM withdrawals. Absolutely ridiculous. Old practices, there are much better rates, banks, and credit unions.
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December 2021 by Christopher Tackett
Uses the disguise of covid to lay off workers to answer phones yet takes that money and buys TFC bank. All while people like me spend weeks trying to talk to someone about a scam and gets charges hundreds of fees from a international ach I tried to stop. So. Bye bye afte 10 years with citizens first merit and now Huntington. This is the last merger I will stand by this bank
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September 2021 by Kristen Pearless
I think this might be the happiest bank I have ever experienced.Everyone is friendly and happy to help you. ?You walk in and Everyone stops what they arw doing to say Hello or Welcome.Have you tried their banking app? The most turn key banking app available.Stop in, you'll ? see...
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July 2021 by Amy Jo
Between the Stand by cash, 24 hour over draft protection, no charge for overdraft under $50 , and early pay…. no other branch offers so many benefits for their customer!!
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July 2021 by Lindsey Russell
I am a business customer with them, and I have tried for hours now for them to get the process started to sign off on a lein against a bus (dating back to 2006).Absolutely horrible customer service!
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April 2021 by Jan Martella
Waiting on two phone calls to get help. Over 35 minutes. Ridiculous customer service.
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January 2021 by Christopher K Jösë
Uses the disguise of covid to lay off workers to answer phones yet takes that money and buys TFC bank. All while people like me spend weeks trying to talk to someone about a scam and gets charges hundreds of fees from a international ach I tried to stop. So. Bye bye afte 10 years with citizens first merit and now Huntington. This is the last merger I will stand by this bank
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April 2020 by Ryan Klenk
I am extremely happy with the speed and service Huntington Bank of Standish offers. Fantastic customer service. Great people to work with!
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March 2020 by Cyndi Beckley
I waited 35 minutes WITH MY PAID AIDE! To open a checking account. When I arrived she said 15 minutes, after watiting 35 minutes I was told that there was a previous appointment that just arrived and thet had no time to assist me.So basically it cost me to get nothing accomplished.
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October 2019 by Nancy Griffith
ID theft is real! Did you have the required proof of identidy. Appears as if scammers, criminals have no problem these days, getting into accounts. Just SAYING!! Open an account and make it your BANK, then be grateful they ask for ID.
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May 2019 by Jimbob d
I like it. That is all.
