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November 2023 by Lourdes Joseph
The worst medical supply store to deal with. It took over 2 weeks to get a simple glucometer machine. When you call, the guy who works there or owns it says he will call you back but never does.. save yourself the trouble and go elsewhere!!
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October 2023 by Chris D
Helped me get CGM with ease and timely will always recommend this place. Also, helped my wife get a breast pump under a pinch. They had someone come to the house at 9:30pm the day the pump was delivered to them to drop it off. This shows the commitment they have to their customers. I will recommend them highly to everyone and anyone that could use their services.Side note, I want to say thank you to the team at AA Medical! Please make sure everyone there knows that you are greatly appreciated!!
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October 2023 by Rick James
DO NOT HAVE YOUR MEDICAL EQUIPMENT ORDERS FILLED HERE. Save yourself the time and hassle of dealing with this company and get your medical equipment literally anywhere else. I had a major surgery, and needed a hip brace, a CPM machine and a recovery+ unit. I gave them this order 10 days before my surgery. They told me "no problem, we will have this all delivered to your house by the day of the surgery." That never happened, it is now a full week after having surgery and they still have not delivered the equipment that I have to use to rehab and recover with. I got fed up waiting around for these guys. so I went to 2 other companies for the same equipment and they got it to me within 48 hours of ordering. Just dont even bother with these guys. They make excuses for why my stuff is late, they tell you dont worry your equipment will be here soon, and it never comes. Not only that, but they never called me to update me on the status of my order, why it was being delayed or it was coming late or anything. I had to call them 3-4 times before they even picked up the phone. They dont seem to care about you or how urgent your medical equipment needs are.
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October 2023 by John Athens
Best service. Richard was great to work with.
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September 2023 by Crystal Y
Was in need of a breast pump and being a first time Mom I was so overwhelmed. Richard was super helpful in verifying my insurance and letting me know the best options to go with. I got my breast pump delivered to me by the end of the week! Thank you so much for all your help and being so efficient!
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September 2023 by Michael Mikho
Ordered my Freestyle Libre glucose monitor through them. Very quick and easy to work with.
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September 2023 by Maryann
Had a wheelchair delivered to my grandma! Great communication and service. Highly recommend!
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September 2023 by Isabelle Rose
Very easy to work with, they work with insurance to get everything covered. Positive experience
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August 2023 by mariam dawood
This place Is the Worst place ever.
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June 2023 by Steve Sifton
Been over a month, still don't have my device. Hard to get a callback, always given just enough information to make it sound like they are working on it. Wish I would have never had my rx sent here.
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February 2023 by Tom Ogormsn
AA medical do not ever use they really give u the run around I submitted an order for a dexcon 6 meter 4 weeks later I still don’t have the meter I called 4-6 times a day I sent text messages left voice mails I even drove to the office . I got a different story the guy in charge of my order is on a delivery. Then I got he was in the hospital then I finally got a phone call from some lady that said she was going to check on my order and call me back Friday or Monday not a phone call ever! This is a very unprofessional company do not use them for anything very shady company !!!!submitted 2-20-2023
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January 2023 by Daphney Eliza Walker
I’ve been working with them for over a month. My grandmother needs the Dexcom unit for her glucose measurement and I thought they could help. I’ve been sending all the information about her via the phone number listed and they claimed they sent out a unit. After they stated that one was delivered by UPS and we looked for it and verified it wasn’t delivered, I had them send it out to me. STILL NO DEXCOM! I’ve requested for the tracking number and was told I’d get it via email but that still hasn’t happened. At this point I’m convinced this company isn’t legitimate and has wasted our time and lied to us on several occasions. Oh and did I mention that it’s only like one person answering for them. I’m going to the BBB at this point because this is sad and my grandmother needs the unit. I’ve been dealing with them since December and we’re over halfway into January. Please use another company before you end up wasting time like we did.
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October 2018 by Raza Mahmood
Awesome quick service,Very helpful and friendly staff