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January 2024 by Sherri S
Adam was really helpful with our decision buying a pool table.We will be back for any future buysThank you Adam!!
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December 2023 by Eric Helhowski
Ric was exceptional to work with and brought my attention to exactly what I was looking for. Felt trusted and transparent. Would come back here anytime I’m looking to upgrade- so long as Ric’s there.
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December 2023 by Mike Heifner
Extremely helpful and very friendly, would recommend for all pool/spa needs
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November 2023 by Ella Marie
I had a fantastic experience . The products they sell are worth the money and Rick is super knowledgeable in all the products sold here . He was accommodating on a countertop arcade game I purchased last year . I had a one year warranty on it and just made it . My screen wasn’t operating properly , so he gave me a new one as it couldn’t be repaired. He cares and is very much a kind soul!! I will go there again for sure. I will continue to shop at places that do the right thing! I would give 10 stars ⭐️
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October 2023 by Travis Hills
Worked with John Genna and had the best experience. He is very knowledgeable, non pushy and very friendly. Had a bad experience at the Rochester Hills, MI location and went to the Sterling Heights, MI Location and was happy that we did.If you need a great person to work with, John is the guy. Thanks John for being so great with us.
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October 2023 by Bob Bergen
We bought a Jacuzzi hot tub during Watson’s spring tent sale. Frank was awesome to work with and was a very helpful salesman. He was well-informed of the features of the various brands and models of hot tubs. He was never pushy and gave us plenty of time to sit in different hot tubs and make our decisions.The delivery team was prompt and courteous. They located the hot tub exactly where we wanted it and were mindful of our property.We’ve had one warranty repair, and the Watson’s service department handled it quickly and professionally. We will be happy to work with them through the lifetime of the hot tub.We also bought a set of Polywood outdoor furniture. Just like the hot tub, the Watson’s team did a wonderful job with the sale, delivery, and assembly of the furniture.
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August 2023 by Sharron Pinheiro
Great customer service and selection of outdoor furniture
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August 2023 by gdlee50
Went in to look at their hot tub spas. As soon as I walked in, I was smiling. John introduced himself, and we hit it off. I'm not big into the sales pitch anywhere I buy, and John fits the mold of easygoing but knows what he is selling. After going to 2 other places, I went back to Watsons to see John and bought a new spa. If you're in the Sterling Heights Detroit area, don't waste your time going to any place. See and ask for John.
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June 2023 by Chloe Kunz
Outstanding ! my salemen Frank put us at ease and we came in just looking - left with a new spa! He is a wonderful person made us feel like part of his family!!!
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June 2023 by Ruebenstein Washington II
Frank our sales associate was great helped us get everything we needed for our patio will be back !!
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June 2023 by David Downing
Awesome place with a great selection. Walked out with two full sets and very happy with the price and customer service.
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June 2023 by Mark T.
I was looking to buy a hot tub, and after visiting several hot tub stores, I found Watsons of Sterling Heights to be the most professional and pleasurable. I was greeted by salesperson Rick who took time to explain and educate us on what to look for when purchasing a hot tub. He was laid back and did not pressure us at anytime to make a purchase. Once we decided on which hot tub we wanted he thoroughly explained what to expect in regards to taking delivery. The hot tub was originally supposed to take about 4-6 weeks to be delivered. Rick called us 1 week later and told us that the hot tub arrived early than expected and that we were able to schedule the delivery immediately. We were excited to learn this and they delivered the hot tub 2 days later without any issues. Rick kept us informed throughout the whole process. In this day and age of buyer beware, it was refreshing to have had such a smooth and pleasurable buying experience. I would recommend Watson's to my friends and family. Thank you Rick!
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May 2023 by S B
I really like this location because there is always a lot of choice and a lot of interesting things. I already bought a hot tub from them and the specialists helped me with my questions that I had. I will return to them again. I recommend it to everyone
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May 2023 by AOliver626
Very helpful service! Had everything to get us up and going for the season!
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February 2023 by Laura G
I went to Allstate in search of a shuffleboard table, but ended up purchasing a pool table, a massage chair, and a pool! And it was all because of John. John is a true sales professional. He has knowledge of every product in that show room. He was friendly, easy-going & let us ask a lot of questions, which helped us decide on our purchases.I also have to give a shout out to their delivery team. Eric and Jaylen installed my pool table like the professionals they are. They put time into measuring the room for a good fit & Eric is a master with the felt! Thanks Allstate-I couldn’t be happier with my choice- you have terrific employees!
