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March 2024 by Shaun Junkin
Don't use them
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March 2024 by Sam Basilico
Great service, wide selection of frames and reasonable prices for lenses and add ons. Took me in right at my appointment time. No heavy upsell.
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March 2024 by Kim Rousselle
Had a fantastic experience! Nicole helped me pick out and customize my new glasses. She recommended transition lenses and I love them! She was very knowledgeable and patient. The customer service was outstanding. I will definitely be coming back.
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March 2024 by Everyday Emily29
Doctor was excellent! I appreciate him very much. However staff was very disrespectful and rude. Alicia I believe her name was (one of the opticians) was extremely rude and racist. She did not help us at all and gave attitude to every question we asked. Employees such as her ruin the look of the company and make customers not want to return, learn basic respect. I used to work within an optometrist office and I know how basic respect to patients should be, especially ones that give respect back as my mother and I were. Very disappointed.
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March 2024 by Jack Smith
I wouldn't get glasses from here if they were free. Terrible customer service, terrible results and they do not accept responsibility for their mistakes. Rude and indifferent toward customers.
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February 2024 by Shantell Holloway
I usually come here for an eye exams glasses and things are fine. Today was a nightmare ! Nicole the optician working out front was nasty and a pain to work with. SHE SMELT LIKE AVWALKING PACK OF LIT CIGARETTES and didn’t want to service me because I needed to see a manager. She claim she called him. I asked to see one that was on duty it made her madder and she yelled I am the manager. Acting like a total clown I decided to only work with the assistant manager Randy, who had no skills to effectively handle the situation either which was why I needed a manager. Anywho he (Randy) was just as bad as Nicole. She threw the folder at him angrily like she was child. I definitely had to let her have it !!! I DON’T RECOMMEND THIS LOCATION! I will also file a corporate complaint for the service or lack of that I received today!
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February 2024 by Melody Luich
Nickie was amazing and helped us so much! Very great costumer service
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February 2024 by dylanie duffey
Wonderful staff and service. Highly recommend.
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February 2024 by Earl Murrie
I really enjoy americas best, Brandon and Mariah at the sterling heights MI, we're amazing today and so were the eye examiners. Great location to buy prescription eye wear?
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December 2023 by Joanne Francisco-Berg
I purchased a pair of non prescription glasses on 12-22-2023. Nicole was the associate that helped me. I had cataract surgery on that Wednesday and needed a pair is safety glasses for work. Nicki was so very friendly and helpful. She helped me pick out a pair of designer safety glasses as she called them. I feel she went above and beyond. I walked out that day a very happy and satisfied customer.
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December 2023 by Victoria Giganic
I have been a customer of Ameica's Best for years and this location hands down, is my favorite! From the cleanliness of the store to the warm, friendly people that work there, I recommend this location. Nickie, who helped me, made me feel like I was out shopping with my bestie to get new glasses! She was warm, funny and personable. She made the visit! ?
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December 2023 by Holly Fachou
America’s Best on Schoenherr is wonderful! This is my first time ever getting contacts and Jamel and Alicia were so patient with me! Dr. Georges got me to see my best that I ever have. The whole office is friendly and knowledgeable and efficient !!! Thank you for everything !
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December 2023 by Coco Cure
The experience all the way up to paying and receiving my glasses which I still don’t have two weeks later was great I call every week asking them is my glasses there instead of them calling me the first pair came to me broken I spent 300$ for the 79$ special glasses and still haven’t received glasses to see out of 2weeks later it’s a joke to be honest below is a picture of glasses I never received
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November 2023 by Monica Henry-Patrick
I had a great experience at this location. Everyone was courteous and professional. Mariah is amazing - very professional, knowledgeable, helpful and kind. Customer service is important to me as I am a former Service Excellence Advisor, and everyone I encountered at this location gave me excellent service.
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October 2023 by Alexander Gerth
Quick and friendly staff here. Nothing was rushed, but nobody wastes your time.The doctor who performed my exam showed me the old prescription next to the new prescription to make sure I was completely satisfied. I’ve never had a doctor do that.My whole family trusts Americas Best, they’re worth checking out.
