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August 2025 by Jon H
Machines are always broken in michigan when getting their propane tanks.
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August 2025 by Adriana Klemish
DON'T USE THIS COMPANY!! Look up their predatory pricing history in MI. Just go with Webster instead.
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April 2025 by Jeff Hargis
Amerigas is the way to go , drivers are awesome and billing is simple . keep up the good work .
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April 2025 by Justin Kakoz
If there was zero stars I would give it. They are the worst comapny I got a delivery a they did not call when arrived so they locked my tank a disconnected my gas line. Then when I called they said 318 $ to get it unlocked an do leak Check. Mind you I just paid almost 700 to fill it up. They have horrible customer service from India not even local. You will regret dealing with them. They robbed me with no gun
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March 2025 by Jaime Payette
Worst prices and customer service
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October 2024 by Lance Romain
Contacted the company three times for about two hours, each event to identify an unreliable monitoring propane level to no avail. The customer service is a waste of time because there was no solutions with AmeriGas. I am cancelling our service and would not recommend AmeriGas to any friends or family. Very unreliable equipment and short staffed to deal with customer support.
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June 2024 by Denise Lopez
Matt is always prompt and professional.
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May 2024 by Randy Hourani
My experience with America’s Propane was incredibly frustrating and disappointing. Despite paying upfront for the delivery, I received an invoice anyway. After numerous calls and assurances that the issue would be resolved, I was sent an email confirming a zero balance, only to be slapped with an invoice with a late charge two months later. Dealing with their customer service was a nightmare – I wasted over an hour of my time and was transferred three times, only to speak to outsourced representatives who seemed completely clueless. They claim a dispute ticket has been created to zero it out and it takes a week to have it updated. Save yourself the hassle and avoid this company at all costs.
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March 2024 by Brian McClure
We had 2 defective tanks & needed an emergency delivery. We were promised that we would receive tanks by Friday 2/16/24. Tanks were not delivered until this week. We were out of propane & unable to load or unload trucks for a day & a half.
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December 2023 by JA Stark
You eliminated the ability for me to deal with people at a local office on a constant basis
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October 2023 by Ronald Stadler
Wow, my last review is now gone. Bet you can guess it was a negative one. This one is pretty simple. Called, canceled, requested a tank pick up (yes, surprised by $149 fee I was never told about). 4 weeks later their tank is still sitting there. I was told a couple weeks. So unorganized with this company!!
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September 2023 by John
8/31/2023 Update: FINALLY the AmeriGas tank is gone. But, this messed up story continues!!!! So when I bought this house I extended the previous owners contract with AmeriGas. They had been with this train wreck of a company for 10+ years. I have been with them for 1 year 11 months. Upon cancelling I get a $149.99 Early Termination Fee, and $149.99 Pick up THEIR tank charge, by the way which I've paid $149/year for leasing, for it just sitting there. If you don't read any of these reviews and you sign up with this company I won't feel bad when you end up having to wait on hold for hours to try and get this fixed. I'm now contacting the BBB and any other agency that can help. This is all after there customer service reached out to me and said they would HELP ME!!! I wish I could give them negative ratings.7/25/2023 Update: Wow... it gets worse! I finally talked to someone. They apologized for it taking a year and said they would take care of this and there would be no charge. They scheduled an appointment for someone to check the move out. Prior to the appointment I got a text and email asking if I still wanted to keep the appointment. I went in and cancelled it. After cancelling it, a technician called me several days later at my house. I don't live there, I live down state. And I told him I cancelled the appointment, but we talked anyways. I went up north the following week, 7/17-7/21, and then a technician shows up. After I cancelled the appointment 1 1/2 weeks prior. This is crazy! So I talk with him since he's there, even though I am caught off guard that he is there. The next day I get a bill for $200 for his visit, that I cancelled. I called again. I spoke to a lady who said no more visits were scheduled. On 7/23 I get an email stating I have an appointment on 7/25!!!! I call again!!! I talk to a lady who states there were notes to cancel the appointment, but no one actually cancelled it. So, now I think things are finally cancelled, but now I am stuck disputing the bill. She said that might take 4 to 6 weeks... REALLY?????7/11/2023Customer Experience is 0 stars.This company was good... obviously they sold out. Now I cannot talk to anyone local. I wrote a request LAST YEAR (2022) to talk to a technician about adding a regulator because I'm moving my tank. I would turn this in if the tank wasn't full. I am going to switch as soon as I burn this tank up. Joke of a company. Call the 800 number talk to Asia... and they have no clue what your even talking about.
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August 2023 by Patty Roush
It is very frustrating to not be able to speak to the facility directly that handles our account. We should have a contact for issues that arrise.
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August 2023 by rod abro
Always on time, the driver very courteous
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March 2023 by Peter Shunyia
This has to be one of the worst companies to deal with. I'm 46 years old and this is my first ever company review; that's how frustrating it is to deal with this company. I feel I have to make people aware of the issues you will face if you deal with this company. The customer service is horrible. They have very little experience and sounds like all of their customer service is based outside of the U.S. Very difficult to understand customer service and to get something done.
