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March 2023 by Douglas Hodges
Just the worst experience. Waited for over a half hour to change my PIN number. Ended up leaving without having it changed. Woman insisted I could change it on my phone, even though I had already tried everything. Never using this branch again.
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January 2023 by Sami Adam
bad experience they lost my money 1507$ and when i call BOA they said your card is blocked and my account is not on my app !!!! i need my money to pay bills
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November 2022 by Ryan Law
Had my debit card details swiped after using the outside ATM on Monday October 17th 2022 morning 5 AM, was hit with 1600$ in fraudulent charges. That I had to dispute and now waiting on resolution...
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October 2022 by Indrit Sufa
BAD EXPERIENCE!Will never go there again!Went there today for a notary and one from the personal bankers welcomed me very well and said Yes we can do it and a Lady who works there Sydney or Cindy who seems to be the person who have the notary acted un normal and said no I might have appointments and I said well I can wait! Again she said no without knowing if she has appointments or not not even looking if she does or not!I hope she will retire soon from that bank, she will make a bad name for that branch!I have a personal account and business at BOA, this was a very bad experience at this bank.
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September 2022 by Roby B.
The branch closes for months at a time with no warning. They also do not communicate with businesses that bank there when they will re open. Not to mention, they often can't perform simple tasks, such as making change.
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August 2022 by Zeeks A
Great experience here Cindy is a great relationship manager. Best experience at a Bank of America so far thank you
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July 2022 by Taghreed Shamoon
If I could put a zero stars I would. Most of the staff are Karen that won't listen to what you have to say. They don't help you, and when you ask for help they need manager who is never there. I have came here many times and there is never manager so nobody can get help.
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July 2022 by Thomas Trudel
Closed Saturdays with only access to 1 ATM. Should invest in more since all your workers push customers to use the ATM for everything.
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May 2022 by Kathy O'Neill
Took my 92 year old dad who has Stage IV Melanoma Cancer for an appointment to withdraw his money from his "inactive" account. He had received a letter the day before from Bank of America stating that his account had been inactive and it was possible that his funds would go to the state as abandoned funds. My mother's social security check was diverted from deposit in Bank of America to Chase Bank in Sep 2021 in an effort to consolidate accounts. I guess this was not acceptable to Bank of America. We decided to withdraw my dad's $100,000 and close the account. The bank rep told us we needed to sign a form that would be submitted to the corporate office in order to reinstate his account before we could withdraw his money. This process would take five business days. I looked this up online and it should only take one business day for the account to be reinstated after a request has been made. This branch treats the elderly abhorrently and should be put out of business! My dad limped out of the bank with the aide of his walker, and it just broke my heart. Shame on these people!
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May 2022 by B Lockwood
Brutal. ATM IS BROKEN. Don’t come to this branch. The company has no intention of fixing it. If you deposit more than one check or one bill it spits it out. If you’re lucky it will be windy ?
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January 2022 by Shaheed Aldarraji
My favorite bankThe staff and management are very good at customer service
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January 2022 by ranya najjar
I recommend Change some of the staff this branch new managementso many people have issues this branch is closed and the issue covet it is a extremely a lie and excuses and most bank of America it’s closed sick issues even onlin service it’s horrible no one call back
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December 2021 by Krista Lay
So my 72 yr old mother went on Friday December 17th to withdraw from our joint account. She went to this location because the other two branch locations were closed she tried to go to. Random closures at random locations have been ongoing thing since covid. So the bank teller says she needs more than one piece of ID for a withdrawal, last time I checked when you have a huge amount of money in the bank and have your driver's license with your picture on it it should suffice. My mom even gave the amount of money that was in the account to them. She talked to a bank manager the manager said we need two more forms of ID. How does one have three pieces of ID on them especially when they're 72 years old. My mom got flustered and left without her money. Bank of America is holding our money hostage because my mom couldn't produce another form of ID. She literally has one credit card, she pays cash for everything. Her mortgage is through Bank of America along with her bank accounts. I'm working on convincing her to change over to a credit union that I belong to. If I could give zero stars I would, despicable people. Shame on trading seniors this way
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December 2021 by Ashley Walker
This is the worst bank of America branch I have ever been to. I tried to come in to change my last name because I got married, they told me I need an appointment. Okay whatever no big deal. Well fast forward to a week later I come in they tell me I don’t have an appointment but will “take care of me anyways.” One of the tellers even said she recognized me. Then to find out I can’t even change my name without my mother and husband there because I have them on my account. Even though they have no access to any debit/credit cards. My husband banks with Chase and they were able to add me to the account without me even present. Bank of America has just really gone down hill. They make it impossible to do anything. I will not be making another appointment- I will be switching to my husbands bank! So good job Bank of America you just lost a customer of 26 years. This is probably for the better considering all of their locations are randomly closing…. They are slowly going out of business and I can’t say I’m shocked! :)
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December 2021 by aidin ilyas
If I could give zero start to this location I will do because they are very lazy employee and what I asked them for they said we don’t do???
