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March 2024 by Mark H.
Picked up my CPAP machine. The person who helped me was very informative and getting everything to fit correctly.
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March 2024 by Marilyn Albers
My mom was just discharged from the hospital Friday with oxygen. I stopped by the Sterling Heights Binsons with some questions about her order, including a part she had not yet received. They were so incredibly helpful! They gave me all the information I needed as well as an extra oxygen tank. They truly went above and beyond. Nicholas, the manager, is extremely knowledgeable and customer oriented.
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March 2024 by Inscrutable One
Christina made me feel welcome. Her greeting and personality made me feel very comfortable during my visit.Jim was prompt and courteous. He made me feel good being patient with me and listening to me babble.Overall, it was a very pleasant visit plus getting in and out quickly.
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February 2024 by David Dudek
We needed a rollator and Marci Taylor provided a great experience.Great job!
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Patricia S. Took good care of me today explaining all the ends and outs to my new CPap machine. Fantastic person well informed and training a new person to boot! Couldn’t ask for a better person in the cpap department, she deserves a raise!!!!!
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February 2024 by Lisa Geibig
Phone service is terrible, they don't even answer there calls . ?
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December 2023 by Candace Mousseau
My doctor ordered a nebulizer machine for me almost two years ago and this company says it was delivered but I never received it. Or someone stole it. Can my doctor order me a another one?.
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November 2023 by Tom Beccaccio
I was just at your Sterling Heights location, and I have to say they made me feel comfortable and welcome and could not be more professional. The staff was extremely helpful, courteous and very polite. The young lady went out of her way to show me how the device I received worked and also help program it for me, I definitely would recommend this location to all my family and friends
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October 2023 by Stik Turner
I was helped with an equipment problem by Marci Taylor. Listen up management! You need more employees like her! Marci was so helpful, attentive, and a pleasure to work with. Plus, she nailed down the problem I was having and set me on the way to solving it. Such a pleasure working with her!Thank yoiu Marci!
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October 2023 by Thomas Boni
Don't try to call this place it's absolutely the worst. I called twice to inquire about CPAP supplies. Information was given then put back on hold for eternity only to be shot to somebody else who shot me back to CPAP and then was hung up on. Totally inept and frustrating personnel. Do not go here.
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October 2023 by Carol K.
Horrible business does not even deserve one star Still waiting on a refund after their girl told me my brace wasn't covered and it was and had the nerve to get crappy with me when I questioned it. Go anywhere but here
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September 2023 by Bonnie C.
The costumer service is great! I needed help getting tubing off our portable nebulizer. Nick was able to get it undone with some ingenuity and ordered me new supplies which will be here tomorrow!
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September 2023 by mattie davis
The Sterling Heights location is dysfunctional. I went in to pick up a sleep apnea machine. My appointment was at 12 noon I arrived at 11:23. Only one person was taken back, then an elderly couple signed in at 12:03. At 12:10 an employee name Adam came out and took the elderly couple. Well, I'm elderly too, but I'm African American and they were White. The manager said there was nothing he could do. Let's call a spade a spade.
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July 2023 by Lynn DUKHO
Binson’s went above and beyond with my prescription order for a home Nebulizer machine. Instead of having to go to the company and pick it up they promptly shipped it to me and when it came it had a manufacturer defect and they promptly shipped me another and a prepaid shipping label to ship the defective one back. Exceptional customer service. I highly recommend Binsons for all your medical equipment needs. They make it easy. Thank you Binsons.
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July 2023 by John
Highly recommended - YES they are BUSY but the Office staff was helpful to me and Jim did a great job explaining my orthotics and fitting me for them, office staff doing as well as possible I think all while pulling triple duty (normal phone calls, also handling insurance issues and trying to read Dr handwriting ?, clients that are in medical distress and many times in pain, tough job for sure but thanks for doing it folks) overall the store and parking lot looked clean and everyone was helpful. Again, pretty tough and mostly thankless job dealing with all of us coming in being upset about medical conditions, so I just wanted to say, THANK YOU ALL ?
