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March 2025 by Mom of 12
Went on a Thursday night. Service for the line slow. I get up there and the staff is talking to each other. Like, they need to stop and talk in between helping customers. Ex: shirt off the hanger, co worker says something, girl stops looks, responds, then continues with scanning the shirt. I kind of felt like I was interrupting their social time. No smile. The girl that cashed me out didn't look like she wanted to be awake, let alone be at work. Friends upfront, staff like that, let them run the floor. Ugh. Annoyed. But still a decent place to shop. Straighten out the customer service, please. I don't need a lot, talk to each other, that's ok, but don't be rude like ignore me completely while you continue on. Words said to me "yeah", "cash or card", and something about rewards or loyalty. Idk maybe I should have offered them some coffee and a chair to chill in. We aren't just customers, we are humans. You want to be treated like a human and so do customers. I'm not a let me speak to your manager type, but someone needs to fix the sleepy, situation. Girl needs some vitamins or a nap. Fake it til you make it.
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March 2025 by Bangaliana TV
Awesome place for shopping. Affordable
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March 2025 by Brian Petree
Slow cashiers
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March 2025 by Jasonia Marie
HUGE STORE, HUGE VARIETY, BUT NOT FASHIONABLE, BUYER COULD DO BETTER, I REMEMBER BURLINGTONS HAD BEAUTIFUL CLOTHING, A LONG TIME AGO 😔
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March 2025 by joe young
It's ok
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February 2025 by Phil Hornbuckle
Kids had fun
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January 2025 by TAIWON B
Great customer service great prices great clothes
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January 2025 by Rob
Clean store. But cluttered. Lots of items on the floor.
Employees, seem distant, and very hard to understand.
Long lines with limited cashiers. 40 minute wait time
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January 2025 by Jack Swackette
I like this store but long lines are due to lack of enough cashiers. It seems if one usually has a problem it takes two other cashiers to help and some cashiers are too talkitive with eachother and with customers. A guest service should also be added. Refund/xchange customers also hold up the line making it more unbearable.hire more or train ypur cashiers on efficiency.
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January 2025 by Sumi Chowdhury
It’s amazing so much deal.!
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January 2025 by Brisa Perez
The store has so much to offer. But customer service is really terrible, especially at the checkout line. My cashier was really rude.
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January 2025 by Sandy Tappo
Beware before u buy a 100 gift card as a gift just know they won’t refund even with a receipt! Your better off giving your loved one cash
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December 2024 by Taya Peoples
This store is completely unorganized, chaotic and literally just a damn mess. How is it possible to come into a store for 10-15 minutes and stand in line waiting to be checked out for 40+ minutes?? Better management is definitely a need!
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December 2024 by Rick Knieper
Great prices ! Store is a disaster.
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December 2024 by Steven McAllister
God awful customer service and worse return policy on Earth. Will never return to this store.