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January 2024 by adam T.
I hate this branch. It's the slowest one ever. Only two teller windows and usually only one at the window. Its normally a 15 minute wait at least. They should just shut down or remodel with more teller windows and people who work at them.
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May 2023 by Jean Crafton
I have been with this Chase location for about 19 years. It has been a very pleasant and professional experience experience. . Thank ypu.
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April 2023 by Marvin Babbie
Eva Wilson the so called notary, notarize a deed for me didn't even sign it after driving to the county and back took over 2 hours of my time. From the 1st day I went there to have it don,,She's been giving me an attitude then and today.because she didn't know her job.
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March 2023 by Blake Navarre
I have multiple accounts. Never in almost 20 years have I walked in to open an account, with new money in hand, and been told to leave and make an appointment. I don't have normal days. I don't know when I am available most days because of my job. I got told to leave like I was going to dine and dash before even ordering food. This is ridiculous. I don't know when this became a thing but no... considering other options because of this.
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March 2023 by Dan Nicolae
Long lanes, clerks do not care. They ignore customers requests.
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February 2023 by Giovanni Stefan
Chi Richmond helped me out a lot, a great worker?
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February 2023 by Qi Li
Jannifer M is really friendly and helpful, she helped me to connect chase mobile to solved some issue. It took very long time( some reasonable paperwork) but she was very professional and patient. A lot appreciated to Jannifer’s help!
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February 2023 by Tung Tran
I have several accounts here. Went to get some documents notarized but had to wait in the lobby for over 10 minutes before a brancher could get to me. Only to let me know that they didn’t not have a notary available. 2 tellers, 4 “managers/consultants” and only 1 with a customer. This was 3:15PM on a Wednesday. Went next door to Huntington where I have no accounts at all, and they took care of me in less than 5 min. I guess you can do what you want if you make so much to have so many extra middle management positions but no one really does anything.
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December 2022 by Susan M.
Do they really need another one star review because the ATM doesn't work? It's as dysfunctional as Troy School District.
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December 2022 by Mike J
Nice helpful staff! I had issue with the old staff they always had bad attitude I almost changed where I bank because of them.
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December 2022 by Mike Jay (That Local Reviewer)
Nice helpful staff! I had issue with the old staff they always had bad attitude I almost changed where I bank because of them.
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November 2022 by Vectro Videos
Why the 1 star? I came here a few times when i was 16 years old! Whenever i’d get my checks from the first job i worked at, id come here to cash them out. The ladies looked miserable and rude but the second they looked at the amount on my checks, their mood switched up and they would try to hit on me and say weird things like “oh i like your glasses” but i would just ignore them. These women were like 30 years old. One of the woman even said “i like your check, where do you work at”? My little brother said he wanted to come here and i immediately told him no.
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September 2022 by Lulu Lallla
Worse bank ever ATM is broken all year longDrive up service is very slow
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August 2022 by Rami Kseri
The ATM not working most of the time!
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July 2022 by Marsha E.
ATM is always out of order. One young lady working at counter and many others just sitting at desks, maybe they could help her!! Always the same
