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August 2023 by Demon Blade
You walk in. Try to cash your check that you worked for. Get told you will get police called on you for trying to cash your check.Banks like this are the reason banks get robbed.Literal terrorists work here.And I am not talking about the middle Eastern kind.
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July 2023 by Trish Moross
As a business owner it's very disappointing to go into a branch you have multiple accounts with and still be treated so rudely. Teller doesn't greet customers or follow requests. The two bankers are not friendly. Try another branch.
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February 2023 by Love
Literally the worst bank ever. Always a problem. Why can I not use the ATM to deposit cash into my account??!!! I went to two citizens bank (including this one) and cash deposit option was not available. What?! Are cash transactions not the entire purpose of the freaking ATM?!
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January 2023 by Aymen Anees
Very bad attitude I will never come back to this branch anymore i hop if I can give 0 star
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January 2023 by Carl Wysocki
Excellent service. Always with a smile.
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August 2021 by Ebraheem Rashed
??????I am a business owner I used to do Banking at 14 & Mound branch I had the best customer service over there.Since they closed 14 Mile Branch I had to move my banking to 16 Mile Branch, since then I'm having the worst customer service ever.THAT BRANCH HAVE THE WORST CUSTOMER SERVICE.
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May 2021 by Nathan Hillawi
All of the members of the branch are very helpful, I’ve done all my banking through this branch. They made time for me and talked me through the process of applying for a personal loan, and have helped me in person and over the phone many times! Love this branch!
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April 2021 by kristi sallan
Very unhelpful sent my grandma in there to put money in my account and told her I did not need to give her my account number all I needed to give her with my Social Security number My first and last name in the last four of my account number since I don’t have my whole account number and they refused to help her and told her to get out of the branch.
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January 2020 by Sadoon Kareef
Worst bank ever . Saturday , December28th , I go there and asked to do wire transfer and after sitting 30 min , the clerk comes saying the banker has customer and it will take her a while and you should go to another branch , I could clearly her the banker laughing and socializing with that customer talking about thinks has nothing to do with the banking , of course is going to take her long time to finish things
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November 2019 by yousif yas
worst bank ever
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October 2019 by Jacob Mevorach
ATM was'installing software' and would not allow transactions
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September 2019 by So Rude
If you want your checks to be stolen or outrages amount of fees then I advise you to not sign up at Citizen Bank
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February 2018 by Cynthia Zitny
The staff at this branch are awesome!!! Both with our families personal and or business accounts. They have done so many special things for us and have never given us the impression that we were bothering them. My husband and I are blessed to have this branch and their staff.
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July 2012 by L B.
Not sure this is the exact location but I'm sure they all have the same policy. They nickle and dime you to death. Make sure you read your statements (on line or via mail) they charge you $3.00 a month to send you a statement even though you request them to stop! Read over your statements carefully, also you cannot speak to a customer rep from the 1800 # unless you have your account number....even if you verify social, name, #, address, last four account digits to account...everything.... Yet, the account numbers are not given to you on your statements. No such thing as customer services.