Classic Carriage Auto Wash is a family-owned and operated business with over 40 years of experience in Sterling Heights. They offer express car wash services and a monthly plan that saves money. The team is committed to providing a great experience and uses high-quality soaps and equipment. They have recently updated all the vacuums, which are free to use, and the newer vacuum setup is nice and convenient. The staff works hard to make sure cars are clean, sometimes offering a free wash if not satisfied. Customer service is appreciated, with staff who remember customers and follow up on issues. However, some reviews note that the machine for tire shine does not always cover the whole tire. There have also been comments about a lack of professionalism at times, with some younger staff perceived as not knowing what they are doing, and policies regarding payment methods have frustrated some customers.
This place is not very professional a lot of the times you could never find a manager there they have some young kids working they don’t know what they’re doing I told him I want to pay for six months in advance cash they said no you have to put it on your credit card that’s b*******
May 2024
Excellent car wash! Loved the $1 unlimited washes for one month promotion.
April 2024
I appreciate the customer service from the owner's son. I spoke with him about the Tire Shine and he said he would speak with his dad. Not only did he address the issue, a few days later the owner's son remembered who I was AND followed up.
