Ethan Allen offers an exceptional design experience with a focus on refined living and personalized interior design. Customers have experienced wonderful customer service, with many highlighting the helpfulness and expertise of the sales associates and designers. The store is beautifully displayed with many vignettes, making it easy to find desired pieces. The team at Ethan Allen works together seamlessly to assist customers, with some going the extra mile to ensure satisfaction. For those seeking custom pieces, the wait time has been surprisingly short, with furniture ready in just a few weeks. The delivery process is professional and careful, with furniture treated as if it were their own. Even after purchase, the service team handles any needs with expertise and care, treating customers like family. The entire team is described as top shelf in their expertise and knowledge, providing exceptional professionalism, quality, warranty, and honesty.
Laura is the best designer I have worked with. She is very knowledgeable and accommodating. Many times, she has brought accessories, i.e. artwork to my home in order for me to visualize it. I am very appreciative of that service and that is why I keep coming back.
June 2025
We had an excellent experience shopping at the Lakeside Store in Sterling Heights . The salespeople (Laurie and Kathy) worked together to provide excellent customer . Michelle went the extra mile by offering to deliver an oversized piece of artwork that we were unable to transport . The store was displayed beautifully with... read full comment
March 2025
Their customer service is wonderful and I walked in, got the chair I wanted, which was on their floor sale and also the last one and brought it home the same day!
