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January 2024 by Mike Walsh
Had some online orders I had to return, staff was very helpful and friendly.
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November 2023 by Sarah Clare
Places to expensive and all the employees just stand around talking
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November 2023 by sarina
poor service
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October 2023 by Realtor Karen Hauxwell
For such a large store, they don't have a lot of the popular styles in stock. The staff was kind, but the trip was a total bust. I hate to say this, but if you know your shoe size in Nike, just order them online and save yourself the hassle.
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June 2023 by Gjovani's Playz
Good shoes good employees good customer service
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April 2023 by Jara Gionson
Bad service, and no understanding between the employees!! They said that there was no number for the shoes, while a girl was kind and I took them!! As soon as we went to pay, they put the price that they had a male worker, and he said that they are not the same!!! They saw that we were fixated on that number and said no, they are not the same model!!!! So... staff with a manager, I don't know what he is, but how many times we go, he says no, we're closing, no, we don't have numbers, etc...!!! The girls are very polite.
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April 2023 by tim mccaw
They never answer the phone! Not because they are busy seeing that the store is always empty! But because they are lazy and don't care about the job they chose. Please foot locker hire a new crew that knows how to speak to customers at all let alone answer the phone. Some us wanna know about the product u may carry. But 1 will never know because yall don't answer the phone no matter what! Please save the excuses ?
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April 2023 by Melissa B
There are two addresses when you call, and the google one is also wrong. I was taken to red lobster and the mall and neither place had footlocker. They didn’t answer the phone. Very very unhappy at all the time wasted.
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January 2023 by Troy Hilson
The Customer service is AWFUL every time I go this particular location. I would suggest you try another location. The worst customer service I’ve had in awhile. The Manager was not helpful at all and super rude.
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January 2023 by D Taylor
Was welcoming experience. They crowded but oh boy they was fast. A+
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December 2022 by Landon Smith
Good selection of shoes, mostly sold out, nice employees but little pricey just come when they open so they got the shoes you want.
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October 2022 by Lola Miodonski
When i came here i was looking for one pair of shoes and i found them, but nobody would come up to me seeing the sneaker in my hand until i went up to someone for help. the guy that ended up helping me would take 20 minutes in the back to go find a pair of shoes and then bring the wrong size, and not lmk what they had back there so obviously that was super frustrating i ended up spending like 45 minutes in the store and walked out with nothing id rather go to finish line or champs
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August 2022 by Jimmy Yousif
The lady there said she was going to check on a pair of shoes and never came back. Definitely felt like I was being ignored by many of the employees don’t plan to go back
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July 2022 by Hannah Morawski
I believe Juliana helped me. And oh my god she was amazing. I literally made this poor girl run back and forth so I could find a new pair of work shoes, and she did all with a huge smile on her face. She reminds me of myself when I'm working and helping people. Management better give this girl a raise for her efforts, and appreciate her. Very kind and hard worker! Thank you Juliana!
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July 2022 by Tae M
Had an online exchange. The best process and the team there was the bomb. Best footlocker I've been in a while
